I had multiple cockroaches in my room and had to change rooms. I also did not have hot water for my shower in the morning on 4/28. I was assured there would be money deducted from my final bill and there was not.

location

Cheyenne the check in girl was sooo rude and unaccomadating! Request 1st floor as I do not ride elevators. Girl kept rambling about housekeeping problems so put us on second floor. Would NOT unlock stairs for me to access 2nd floor. It was unreal. Gad to leave hotel at 340 pm and go to a Walmart to wait for clean room on 1st floor at 5 pm! just travel cross country and exhausted. Room 112 air conditioning broke at 9 pm! Moved to 108 at midnight. 1 king bed Was traveling with my 30 year old son. A nightmare! Had to share the 1 bed ! Will expect full refund from Hilton!

I liked that I was gonna get breakfast when I paid for the stay for one night, but The breakfast was depleted the next morning, and not many take and go options. My son felt sick after he ate his omelet. He was the only one who ate something that morning as he was awake first. Room was comfortable, clean, but I can’t say $200/night was the right cost.

I paid $200 + to rest for the night. It turns out the location was right off the i40, which made exiting easy, but then the location was right next to a 3-level brewery and I was worried thered be noise and partying at night. When checking in, I told the receptionist that I didn’t realize there was a bar next door and he assured me it would be fine. For most of the night, there was noise and especially neighbors leaving and slamming their doors, every few minutes it seemed. The slamming was so loud it kept us up. Then eventually the slamming stopped and then it noise switched to loud motorcycle racing on the i40 in the middle of the night. That was consistent too. Then there were loud sirens all night. It’s a good location but a bad location especially with the i40 & bar so close by.

they didn’t have our reservation and put us in a room with the elevator at or head wall very noisy it was the only room left. I paid a head wall

We did not have hot water. Alerted front desk last night and this morning nothing could be done I was told hotel working off one boiler.

next to a pretty cool bar and restaurant.

Room was not clean. Our first room we got had no deadbolt. And just wasn’t clean at all. Bedding was terrible. And so was the building. It was very dirty. there was snot on the ground by the elevators. Cold shower

The property itself was nice. Our room was clean and comfortable.

Trash was overflowing in some areas and the ladies behind the desk were talking about their frustrations of other guests (loudly for other guests to hear). This happened twice - once when we checked in that evening, and then again with another gal, when we left that morning. Both were friendly when approached but thought it was a little off putting that they would talk to other employees about guests in ear shot of other guests. Other than that, our stay was perfect!

employees were very friendly even when they were understaffed

no hot water

location

noisy location. thin walls terrible breakfast

front receptionist was polite, coffee was good

room had trash from someone who got it before me, I was being rushed to check out by cleaning crew at 9:30am and again at 10:30am. check out is at 11am so I check out at 11am.

Unfortunately a water main break made for three days of cold showers. Otherwise everything else was fine.

very convenient location. with awesome food close by