Homewood Suites Grand Rapids
A proposito di questa hotel
Ubicato in Kentwood, questo delizioso hotel a 80 € per notte è un eccellente scelta per il tuo prossimopausa. Dotato di tutti i comfort di casa, tra cui cucine complete, questo hotel con sole suite si trova a Grand Rapids, in Michigan, a breve distanza dal centro della città e dalle famose attrazioni locali.
Servizi
Aria condizionata
Animali domestici ammessi
Cucina/angolo cottura
Internet/Wi-Fi
È consentito fumare
Parcheggio
Lavanderia
TV
Accesso con sedia a rotelle
Palestra/centro fitness
Adatto alle famiglie
Mappa di Kentwood, MI
Recensioni
3.6/5.0
Buono(93 recensioni)
100% di recensioni verificate
4.0
I reserved and paid for a king size suite with a pull out couch. I was going to be traveling after work Friday night and knew it would be a late arrival. I called and let them know it would be a late arrival but that we were still coming I was told by the man on the other end of the phone he would make a note on my account. When we received I was told my reservation had been canceled because of the late arrival time and the system ran the audit already. I then had to wait a decent amount of time as I was told it was a new system and they weren't completely familiar with it yet. They found me a room much to my surprise it was a handicap room on the first floor directly account from elevators and fitness room right on the corner. When we entered the room I very quickly noticed it wasent a king bed at all. I did mention this to staff and told them I paid for a king bed and xhoose this location becasuse it had a pool (which was never open or available to guests then entire 3 days we were there). I was told they would speak with a manager and let them know the events that had taken place both prior to my arrival as well as after and get a price adjustment on my room. It's been weeks and I still have not heard from anyone at the hotel nor have I receive any kind of compensation.
7.0
Price and Location
overnight lady seemed to be busy replying to facebook messages instead of helping guests
8.0
The breakfast could've been better. The staff was pleasant. The property was clean as well as the room.
The pool wasn't open. The taste of the breakfast.
2.0
Convenient location
The toilet in our room was clogged when we checked in and the room was not as clean as the majority of hotels where we have stayed. We also had to ask for pillows, sheets, and blankets for the sofa bed even though our reservation included 4 people. The hotel itself was rather dingy and outdated and the tv remote didn’t work. Overall, I would say that this hotel was overpriced for the quality that is offered there.
9.0
Awesome breakfast! Great accommodations!
5.0
I just liked that it had a little kitchen
The management that stays on the property. He doesn’t handle anything well and has awful anxiety. He yells during frustration. Poor customer service. All rooms were damaged in some way and he said I could just go somewhere else like I wasn’t welcome there.
10.0
The property was beautiful and the staff was excellent.
1.0
Pool wasn’t working and no one informed me when I made my reservation
7.0
the staff was exceptionally kind, the room was spacious and clean
the pool was closed and we didn’t know, not a huge deal
9.0
Wifi didn't work
6.0
room and booking was excellent
Breakfast buffet was cold, missing variety and not staffed. Have stayed at other properties and buffets were much better
10.0
Very comfortable
N/A
8.0
We liked the location close to the airport, shopping and restaurants.
We were billed twice for our room. Once by the website and once by the hotel. Not sure what to do about that.
7.0
Nice sized rooms and full kitchen. Ability to open windows and get fresh air. Right next to restaurants and shopping. Easy check out.
Pool and hot tub is closed, never re-opening. Room furniture needs updates and walls are thin. Breakfast was below subpar.
1.0
The area the hotel is located was fine
The room didn’t appear to be clean. You could see pieces of plastic and trash on the floor. There was a band side stuck to the couch, when you went to pull the pull out bed. It was a stain on the sheets which was tucked into the bed. It was also a wrapper in the ice bucket. I requested we switch rooms and we were given another room. In that room the door would catch on the bathroom floor making it harder to close and open. It was a stains on the toilet and hair on top of the comforter and on the sheets when you pulled the covers back. It was just our room another guest during breakfast stated he had hair all over his room and bed. While the hotel is non smoking, the hallways smelled like cigarettes smoke. The quality of this place has changed drastically over the years.
8.0
Everyone was friendly, went out of their way to make sure we had a good stay.
The room smelled like smoke and most of the dresser drawers wouldn't open or were hard to open and close
4.0
The location was the best part of this property
A lot of the things within the room itself were very worn down; stained walls, stained mattress, paint peeling, broken mirror frame.
7.0
The location was good.
This location could use some updates. Things are starting to get a little tattered, but still a good place.
8.0
comfort of rooms. good breakfast provided
not offering daily room cleaning service
4.0
Location and staff were great
Hotel was dirty. The fire alarm went off three times in the night. Bed was not very comfortable
8.0
room was excellent
room was too far away and the exit door near us was not working
9.0
The room layout was really nice and felt super spacious. The bed was really comfortable! Good central location.
No complaints.
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Kentwood?
Il prezzo medio per un affitto a Kentwood è 109 € per notte. Questo affitto è 29 € meno caro rispetto alla media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Homewood Suites Grand Rapids. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Non abbiamo trovato la piscina tra i servizi offerti da questo hotel. La piscina è davvero un requisito fondamentale per il tuo soggiorno?
Homewood Suites Grand Rapids accetta animali domestici?
Sì! Questo hotel accetta animali domestici. Per ulteriori informazioni, si consiglia di contattare il fornitore di prenotazione in merito alle politiche sugli animali.
Quali servizi sono disponibili presso Homewood Suites Grand Rapids?
Abbiamo trovato 11 servizi per questa struttura in affitto, tra cui aria condizionata, animali domestici ammessi, cucina/angolo cottura, internet/wi-fi e è consentito fumare.