good location

no elevator and needed to carry heavy stuff up by ourselves

Location is the best in Whitehorse.

Smell of gas and deep fryer food as you enter the front door.

Nice hotel and comfy room. Perfect location.

I love this hotel and location, it's right downtown on the river, steps away from everything. It's clean modern and seems newly renovated.

Comfortable bed, good shower.

You could hear every footstep of the people staying above us. It was very annoying. Also, the front desk staff were not friendly.

Value for money not there.

Location is excellent; the staff carried our suitcases up for us which was most appreciated. This hotel had an elevator when I last stayed there, what happened to it?

No elevator; big problem with big suitcases and arthritic knees. Limited parking.

Very well located, affording nice views of the Main street and/or the riverbanks with the snowy-peaked mountains behind (depending on whether you get a corner room or not). Three minutes away from MacBride Museum, and only steps away from eateries, shops and other attractions. Our room was very clean and was equipped with a large TV with many good channels (for those long nights awaiting the Aurora Borealis shuttle), as well as a Nespresso machine complete with coffee pods - super useful in the morning, after sleeping in as a result of chasing the Northern Lights. Staff at the reception was friendly, helpful, courteous and respectful (we encountered 4 different people throughout our stay).

Although the bed was a good size, the pillows were extremely thin. I know this is a problem MOST hotels have, but in this case we felt like we slept directly on the mattress, despite having 2 pillows each.

Edgewater's location is perfect for a first-time visitor to Whitehorse: on the corner of Main and Front Streets, a short walk from the Visitors Information Centre, shops, cafes and restaurants. Every member of staff was welcoming, helpful and friendly. The newly revamped bar/ restaurant on the ground floor - Belly of the Bison - was only open evenings while I was there (February), but the food was wonderful. Be sure to dine there at least once during your stay! Although my room was more compact than I envisioned, it was clean, comfortable, and well-appointed.

The WiFi was very frustrating, constantly 'disconnecting'. Whenever I needed to check messages or post/ send, I would stand by the door to the room (where the signal seemed to be stronger).

Location is good; room quite nice; bathroom small

Stairs only - not really safe when you are carrying bags

i love the location the restaurant was great.

everything was perfect

Newer hotel, nice rooms, very clean and convenient location for walking around.

location, clean, the art on walls.

Entire staff should be trained to know what the local attractions are and hours of restaurants etc. I could faintly hear music through wall until 3am from next room.

The staff was very friendly

No heater in the bathroom

Coffee machine Clean room Excellent location Pillows and bed very comfy Good quality complimentary Toiletries Nice and big shower Room equipped with microwave, kettle, fridge

Main entrance was locked when I reached at midnight. Had to stand out in the cold (- 40 degC). Called the reception to open the door. Buzzer didnt work. Heater works well but very loud even when fan is on low Restaurant open for dinner only and closed on sunday

First of all, the room is super small and obviously not as big as they indicate in the details, and so does the bathroom(barely holding one person and no rooms for skincare stuff). And the lady at the reception is not helping at all. She told us that the restaurant would be open on the next day but when we arrived, she told us it's closed because of holidays. We only stayed here for one night although we booked for four. Super not worth it.

nice rooms

rude service at the front desk

Five star for location and staff

Hotel is pretty noisy (bad insulation between floors)

Very clean room! Incredibly warm and friendly staff! Fantastic location! Loved this hotel and will return again!