how family oriented it was

I loved everything about it

El área donde se encuentra el hotel

Avia chinches en la habitación nos picaron en la espalda fuimos con el encargado y dijo que no puede ser posible que de seguro era una alergia

Staff was nice.

First room we got one of the beds was unmade and dirty. Staff was apologetic and switched us rooms. The second appeared fine on entry, but upon getting settled in there were dead roaches in the corners, and a live one scurrying across the bathroom floor. The beds seemed hastily made, a leftover splatter, and dried run lines on the headboard were cause for concern of overall cleanliness of the linens. The color you’re picturing in your head is correct, and the dried mystery liquid that came to mind is probably right. The issues were brought to the managers attention in the morning, and a paltry 15% discount was given.

There was mold on the floor by the bed and mold growing on the lamp shade. There was also mysterious stains all over the bed skirt and the room smelt horrible making it hard to breath. I didn’t even bother to stay or get a different room. I tried to get a full refund but instead booking.com gave me credits, which isn’t enough to even pay taxes for the room, after I called again they said it was up to the hotel to give me a refund which they denied me. Very disappointed with both booking.com and the hotel.

Soft and very soft pillows. fell asleep in an instant!!

The personal was friendly. Only wrong thing was the pool was cold. Breakfast was great.

Cold pool.

Location

Room was not only dirty, smelly, and disgusting, but it was also a fire hazard, as the bedroom door struck shut. There was a bug crawling across one of the beds when we moved the pillow. Shower was moldy and gross. Bathroom floor was awful. Do you need more??

Everything was just so comfortable

I didn’t have a dis like