Comfortable beds, clean, very good location

Very old, this is not a 4* hotel, rooms are very dated, gym facilities are poor, no restaurant (Apart from poor sister site)

Small and close to BART.

Minimal staff contact. Very very small hallways made it hard with luggage and stroller.

Ubicación perfecta

Location was good

Room and bathroom very dated.

Great location. Felt safe walking around. Walking distance to Ferry Bldg & many restaurants. Short walk to BART Embarcadero station. Required your room key to access elevator & upper floors.

Room safe would have been nice.

Close to the Embarcadero

- Comfy - Friendly staff

- Amenities are old - Had to pay for parking

great location - wonderful welcoming measure- comfortable room

I just love the German WMF coffee machine. Free in the lobby and superb fresh ground coffee. Atop that, check in is seamless. The staff are all on point and very helpful for an efficient stay. I like being near Embarcadero, you can walk to the water easily. The hotel's location also avoids much of the chaos of Market St, Union Sq, and Tenderloin - a bit of a haven.

All good.

I liked how close it was to the comedy club I was attending. Restaurants and Walgreens are very close. The parking structure had a reasonable price for overnight stay.

The room was a good size. The bed was super comfortable (especially after a long flight). The free tea and variety of coffee in the lounge. The helpful friendly staff. The location was very close for the hop on hop off red buss. The hotel let us store our luggage for the day while we did some sightseeing. The hotel let us use the lounge for a few hours before we left for the airport. They booked a taxi for us.

It was 4 blocks from most of the other bus transports (apart from the hop on hop off red bus).

Gute Lage, ein flottes Restaurant gerade drunter und ein Starbucks auch. Gratus Wasserstationen im Gang. Das Zimmer war für eine Grossstadt gross.

Kein Safe Es war sehr hellhörig, man konnte die Leute im Gang gut hören, störte uns aber nicht.

Hotel bastante cómodo por la zona xq está cerca de todo. Las instalaciones bien

Excellent location and absolutely brilliant staff! So helpful and great advice and local area knowledge. Great hotel all round

Neat, quick, great location

Size of rooms

Super Lage, saubere Zimmer und 24h Kaffeemaschine vorhanden sowie kostenloses Wasser zum nachfüllen.

מלון נחמד מאד בסביבה עסקית, טובה ונעימה, קרוב לכל האטרקציות של העיר

חדרים קטנים

La ubicación es excelente

Remodelar : es muy viejo

La ubicación excelente.

Muy viejo : necesita remodelar las habitaciones ; nada parecido a las fotos que muestran en su pagina, colchones muy viejos y las almohadas parecían cojines viejos y la alfombra demasiado vieja : realmente muy deteriorado.

Great and safe location! Staff were excellent especially Liz at the front desk.

No hair dryers in room and our coffee maker was broken which was a bummer.

Staff were lovely, free coffees were great, room size decent and bed was super comfortable!

Bedrooms and bathrooms in need of an update - lots of dust behind / under bed, hairs in bathroom, feels a bit in need of TLC.

I love the location and value

Small rooms

Location

Old equipment

Nice rooms and quiet

Great value and location.