gorgeous home and location. this place is very clean and comfortable.

nothing it’s perfect.

Close to where I was working

The communication methods we inappropriate and information communicated was not consistent with the booking.com profile/booking. Upon arrival, no one was there, and I was uncomfortable entering the property without direction. No one leaving the property had info who or where to go for direction. I asked to process payment through booking.com (it seemed like payment was made at time of booking), but then I was confronted at the property. When I tried to communicate on the app to confirm best way to pay at the property it wasn’t responded to for 2 days!! I was also told my 7 day reservation was for 6 days and was asked to leave a day early, causing further conflict. Then told that checkout time is 11am when it clearly states in the reservation that it is noon… was told I would have to pay an additional day! This was my only bad experience ever with a booking.com and I feel information between the property manager and property attendant is very poorly managed!!

Kitchenette and location.

Nil

Very friendly and a true "home away from home" experience - recommended! Thanks again :)

super friendly people; very clean; perfect place to come late in the evening from the ferry

Lots of space Private bathroom with each bedroom Comfy beds Fully equipped kitchen Easy access to ferry by car

Cluttered. Kitchen and common areas need good refreshing Lack of privacy. Lack of clarity re who has access to kitchen and the common area in the suite

housekeeping hours did not coincide with the owners information book regarding checkout time.

easy to check in

could use a little more care with cleaning. Sheets were stained which made me question if they were changed at all. I am sure they were but the thought crosses my mind. Kitchen well stocked for breakfast but could use a good cleaning.

The outside of the B&B was beautiful, the owners were very friendly and helpful. I arrived at midnight (after taken the ferry from Port Hardy) and a friendly note was left on the door for me with instructions. The bathroom was very large and the bedroom was spacious too. The lady in the office tried to book a taxi for me for the next morning, however the taxi company didnt take any bookings. So the lady in the office offered to drive me the next morning, which she did. Very friendly of her. I was allowed to use the kitchen at all times if i wanted to.

The toilet doesnt flush very well, which seems to be a problem in several rooms. You need to flush several times for all the waste to go down and stay down. The owners are aware, not sure if it is fixable. My tv didnt work at first and had to wait for the owner to get home and try fix it as the lady in the office had no idea about tvs. You could see that the place has been used a lot, it probably needs a little bit of work done, like the ceiling in the kitchen which was patched up temporarily. Im not used to staying at a B&B and having to make your own breakfast. Here it was self-catering. There was bread in the fridge and some cheese. There were eggs if i wanted to prepare them, but i dont feel like cooking during my holidays.. Breakfast cereal was available as well with milk or yoghurt. No meats. It was a 45 minute walk to down-town, so probably more suitable for people who travel with a car.

Very clean and great location.

great room comfortable bed. Good breakfast-coffee

it was a little walk from town but good bus service

Everything was what we expect an B & B to be for the price we paid.

Nothing

The friendliest and hospitality of our hosts was exceptional. Our room was easy to find, clean and comfortable. The bed was like sleeping on the cloud. So nice to have the breakfast supplies so readily available in the well stocked kitchen.

very clean and good location

Room decor very tired, kitchen very cluttered and no obvious way to turn on main light in kitchen for breakfast (wires hanging from ceiling), no notices to show where things were