The Kahala Hotel and Resort

Everyone is super nice. We had some issues with the smell in our room and they changed and upgraded our room immediately! The service was amazing! Loved the shuttle service! We used it everyday sometimes 2x a day to get to the town after we returned our car! They had bikes that we could use! Amazing place to stay

We actually loved everything about this property!

It is close to everything but still quite and isolated

Everything was good, the room, the comfort, the cleanliness, the food, especially the italien restaurant, all was excellent

I have stayed here previously and the location is perfect for our trip. It’s away from Waikiki and very relaxing.

The hotel’s air conditioning was broken, and it was never repaired during our stay. The room was extremely hot and stuffy. We had no choice but to keep the balcony door open for ventilation, but it did not help much with cooling. On top of that, the room we were assigned was near the hotel’s service area. Starting at around 6 a.m., there were garbage trucks and delivery vehicles operating. Since we had to keep the balcony door open, the noise was very disruptive. We went there for a vacation, but for two nights we were unable to get proper rest. Apart from providing a brief explanation letter, the hotel offered no compensation at all. Considering the high room rate, we did not receive the level of service we expected.