Good

Good

Quarto equipado com microonda, frigobar e ar-condicionado. As camas e os travesseiros são bons. A toalha é boa e bem limpa. O café da manhã é bem americano e simples, mas bom. A localização do hotel é bem estratégica pra quem quer curtir os parques da universal e os outlets

A Wi-Fi não funciona nos quartos, é péssimo. O chuveiro é bem baixo, pra quem tem mais de 1.70 tem q fazer uma manobras pra lavar o cabelo. A segurança é um pouco defasada, mas não tivemos nenhum problema.

Si

El tema del estacionamiento de los carros

The staff told me it was basically my fault that they double booked my 2 night stay and room. Strangers WALKED IN ON ME AND MY FAMILY and they wouldn’t accept accountability

The staff told me it was basically my fault that they double booked my 2 night stay and room. Strangers WALKED IN ON ME AND MY FAMILY and they wouldn’t accept accountability

Lo céntrico y el desayuno

El aseo no es todos los dias

Nothing . The room didn't have proper internet connection. The signal was too weak

Breakfast wasn't suitable. I asked the staff if bread was vegetarian, she rudely replied no....it had egg in it which is a universal allergen . The owner . I heard is vegetarian himself so he should understand that vegetarian bread would be a good choice and that meat eaters can eat that too . The water fountain near the toilets were not working and they wouldn't give water from the breakfast room after breakfast hours which was so inhumane of them. If the water fountain wasn't working then either they should have got it repaired or compensated with other option for water like from the breakfast room. Sad to say the owner is very greedy for money and only wants to earn money from customers but not give them service . The ice was available but not water ....very disgusting..would not stay there ever and won't recommended either. The staff at front desk were so rude ..they definitely don't like their job ..

Segunda vez nesse hotel em função da praticidade da mini cozinha e conforto das camas

O carpete traz aconchego mas deveria ser trocado. Talvez ter partes com e na area da mini cozinha sem carpete. Adicionalmente, a limpeza poderia ocorrer a cada 2 dias, não a cada três dias, pelo menos para tirar lixo e avaliar necessidade de papel higiênico, nao precisa de troca de toalhas e lençóis.

La ubicación del hotel es Excelente . Cerca de comercio y de lugares para visitar y recreación. MUY cerca a Universal . Es un lugar muy seguro para caminar y conocer alrededor . Cerca a los Outlet Tienen bus para asistir a los parques de manera Gratis y es con reservación Las camas son muy cómodas y la habitación es de Muy buen tamaño . Cuenta con nevera , horno microondas, plancha y comedor con bonita vista.

El personal de servicio es MUY mal geniado . No tienen buena atención. No se interesan por hacer sentir bien a los huéspedes . Todo el tiempo están con mala cara. El check in fue de cuatro horas de espera en la sala . No tenían la habitación lista y hubo que esperar demasiado . El desayuno debería tener mas variedad para los niños . Estuvimos 13 días y siempre comimos lo mismo en el desayuno. La habitación NO la asean durante la estancia . Sólo cambian sabanas cada tres días . Se ve acumulación de polvo y mugre . Se nota que no le hacen aseo a profundidad como debería de ser .

Breakfast was not good,, should of had a more variety and not so much bread.

Sink in room was draining real slow. Had to wait for it to drain to brush teeth and shave. Didn't have enough towels and wash cloth for my family. Was there for three nights and had to pick up towels and wash clothes daily. Should also have rooms clean a d trash emptied at least e ery 3 days but not at all during my stay. Also, parking socks. Had to park on another property.

Dirty

Costumer service

The location is good close to several places and bus stops.

The breakfast was not very good; they only offered juice and bread. When someone books a room at the Ramada through a third-party service, they are assigned rooms in the south tower, which are very dirty, old, and smelly. When I requested to change rooms, they charged me an additional $168. AC was broken in the updated room, and I had to use a heater during my stay!.

Location was good, rooms were clean.

One of the beds was broken, it tipped sideways. Only one elevator was working and the stairs were flooded. Neighboring guests partied all night, slamming doors, yelling and played music until 8am.

Location was around Thai, Indian, Ethiopian, Chinese, Japanese, Irish pub. Bus route very close.

South wing is bit older than North suites

Café da manhã repetitivo 15 dias. Falta de limpeza diaria dos quartos, inclusive troca de toalhas, só a cada três dias. Só liberaram meu quarto as 21horas, cheguei ao hotel as 16horas e fiquei fazendo hora até liberarem o quarto. Reserva totalmemte paga. Perdeu o encanto que tinha, não volto mais.

Localização e tamanho do quarto . Lavanderia no hotel. Geladeira e Microondas no quarto.

Troca das toalhas de banho a cada 3 dias, um absurdo. Café da manhã muito fraco , pão , ovo, suco laranja americano , café , sucrilhos somente isso. Muito fraco.

Bien ubicado

Toda la estancia no funcionó el elevador, el tiempo de espera para el q funcionaba era demasiado Hicimos check in a las 8pm y aún así recién pudimos acceder a la habitación 1 hora después dado q no funcionaba las llaves eléctricas ( y tampoco el ascensor ) tuvimos q bajar y subir las escaleras más de 4 veces para q alguien pueda solucionarlo

Location was near restaurants.

The room was very old and dated, chunks of dirt blew from the air conditioner unit into the room so we couldn’t turn it on. The phone cord was broken so couldn’t use the phone to call front desk to get maintenance to the room. In need of lots of work and upgrades!!!

room was clean, beds were comfortable, desk attendants very nice.

breakfast was a disaster. i got there at 8:50 and i knew it was going to close at 9:30. there was only bread to make toast. they did not replenish any of the other breakfast items. No attendee was there to oversee anything. the milk dispenser was broken and someone had to go to lobby and notify. after 10 minutes someone came in.

Very good

Anything

Muy buena ubicacion, cerca a los parque de Universal la habitacion era amplia y comoda

Me hubiera mas variedad en el desayuno

Localização

Nosso quarto não foi limpo por 6 dias. Péssimo atendimento. Tinha formiga no quarto. Tinha que pedir toda hora toalhas e sabão.

Disponibilidad de desayuno, ubicación cera de parques de Universal

Limpieza. No teniamos claro con anterioridad que solo hacian limpieza cada 3 dias

La ubicación

La persona que nos hizo el check in nombre Berta. Mala la atención no nos explico ni como usar el elevador con la tarjeta. Se molestó xq se le pregunto acerca del depósito. Se le comento al manager 3l incidente

The location

The food

O hotel nos surpreendeu. O café da manhã no estilo EUA também foi legal, a localização top. Os funcionários tb foram muito bons conosco. Voltarei!! Garagem boa sem custo, inclusive com vagas cobertas.

Do Box, com banheira, porém sei que é comum.

From Booking.com

It had everything that I need.

Very near to Universal Studio and other tourist attractions in Orlando.

The room was not that clean.

That it was on international drive an I could walk to almost anything

The tv remotes weren’t working as they should I’ve stayed here multiple times in the past and this time it was completely different. Even the breakfast that’s included was different