The hotel has a great location and is immaculately clean.

The in-room bathrooms, while aesthetically interesting, are impractical and the design diminishes their usefulness. In-room amenities, like our mini-fridge didn’t work and the TV was incredibly slow and unresponsive. Additionally, the elevators were inoperable upon check-out and exiting with stairs required us to switch staircase halfway down from the 6th story, because one set of the stairs doesn’t go all the way down. Finally, the ice machine on the floor wasn’t operable and while it’s a small issue that was fixed by calling the front desk, all the issues culminate in an experience not befitting of “4 star” hotel.

Everything was fine

They didn't serve lunch in the dinning room and there was know access to late night snacks.

Love the room but the pillows are WAY TOO SOFT. I have back and neck problems and so, need shoulder support when I sleep. Even stacking all four pillows doesn't help. Perhaps have a more sturdy pillow in the closet? Staff is great, polite and helpful. Restaurant is fabulous

see above

Beds were comfortable and the room was a decent size. Location was walking distance to the MIT campus. The breakfast was really good but a bit pricey unless you are a Marriott member.

The internet was about average for a hotel. Not fast but not terribly slow. Ok for a zoom call with a couple people, but not a big zoom call.

Great hotel. very clean, great rooms and the staff were very friendly and helpful

the pillows were not great. They didn’t have anything to substitute them with either. I properly wouldn’t go back there because of this one very minor reason

Location was great. Hospitality was very good.

No free breakfast / breakfast was costly compared to the options give. Parking Fee

Location and Frank who works at front desk was very friendly and helpful.

Housekeeping standards were very good

The lobby can be made bright and with modern decor