The renovation is excellent and is a real upgrade in the facilities.

Everything

Nothing

I've stayed here a number of times as it is convenient for work. It fits the bill and might not be the nicest of fanciest. But the team are incredible and its clean.

Location is great. Bed is comfortable. Hotel is clean

My key cards keeps deactivating for 2 consecutive nights. Lift wasn't working one night

I like the convenience of the hotel being right across the street from the mall and some bars and restaurants. I like that the hotel has a bar and a place to eat if required.

I didn't like the price. We have stayed a number of time at this hotel over the passed 10years and although I understand rates need to increase, we stayed here for 6 nights last year and this year almost cost the same for 3 nights. Granted it was a different time of the year but that was a major increase in rates.

Was charged additional because the staff made an error and checked us in for one day so when we arrived back to our room with all of our belongings the door was locked because they assumed we checked out .Had issues with our keys twice during our stay ,rooms were not cleaned regularly .

Good Neighborhood

Road noise

As good as the breakfast and the service staff were, it did not compensate for the shock experienced due to the noise felt in the hotel, coming from the maximum intensity of the street. the windows of the hotel are not protected by any noise isolation.

The wonderful Front Desk employee gave us free breakfast coupons and a discount on parking. Another Front Desk staff provided excellent instructions to a local place.

More variety and changing up the options for breakfast. The steel oats seemed uncooked.

Great location, close to Westfield and lax.

Super noisy as too close to the main highway.

Location and staff

Toilet overflowed and paying parking

Breakfast was good. Entry and Access was convenient. Pool and Dining were good.

Noise from the freeway. Bathroom did not have an exhaust fan.

Nice place

It’s clean and quiet.

They did not give my confirmed booked room. They gave another room not as in the contract with booking.com

location is nice and quiet. car park is safe and convenient. staffs are friendly and helpful.

carpet on the hallway need to be cleaned. bathroom is too small.

The hotel was clean and beds were very comfortable. The staff was helpful and very friendly. The Breakfast was also great.

Good hospitality.

A bit far from convenience store.

I stayed at the hotel because it was an early morning pick up point for a tour I went on. The room was good and the staff friendly. A bonus was the outdoor (slightly heated) pool where I could go and relax. Within a short walking distance from the hotel is a large mall with many shops and restaurants. It was easy for me to walk there. The hotel also has an in-house restaurant/bar facility. The hotel is also close to LAX which made it no hassle to get there by taxi for my flight.

The last time I stayed there the hotel had no record of my Booking.com reservation when I arrived at night. The manager had left already and the staff on duty did not have access to the booking.com system to verify. But they did provide me with a room and they contacted booking.com customer service to try and verify and sort out the glitch.