It was nice that it was right across the street from knotts, convenient.

My floor was absolutely disgusting, I had to wash my feet in the tub just from walking in there they were so caked in black dirt. The lights on either side of the bed were taped to the wall and looked torn up, i was honestly surprised they even worked. There was what looked like soda mildew all across the ceiling, the mattress protector had burn holes in them and my fridge did not work. When I told the man at the front desk he said he would have the cleaning lady come in the morning and all he had to say about the fridge was oh.... okay. The next morning when we got back from knotts berry we went into the office he assured us the cleaners had gone to the room an that it was all in his computer. when I complained about the fridge again he finally said he would bring us a new one. When we got back to the room the floors were still disgusting and all she seemed to do was take out the trash. when I called again the front desk man then had an attitude and told me that the computer says she came an there's nothing he can do for me!!! Then when he come for the fridge my boyfriend had to help him carry it out and he then had to carry the new fridge in by HIMSELF!! We paid money out of our own pockets, hard earned money on this hotel so we could have a good vacation. Absolutely disgusting, disappointing, and bad services. It is these peoples jobs to accommodate to their customers who spend their hard earned money on their business in hopes that they come back again. The only good thing about this hotel is the location.

L’emplacement

Le personnel à la réception sauf la femme de ménage Pas de tapis de bain

The staff was good. The location was good. Able to walk to eating places and Knott's Berry Farm.

Room was not clean!!! Fan in the bathroom was broke hanging off and made a very loud noise when you turn on the light. Floor had hair all over it. Didn't have any wash towels only dry towels. The blanket on one of the beds had holds in it.

Everything this place needs to be taken off this site. Drug deals in the parking lot, at 10pm they were throwing people that looked like they lived there out of the rooms. Trash, room was disgusting, hole in mattress, stuff all over the walls, hole in wall, broken bath tub, no fitted sheets huge space under the door. 3 towels for 3 people for 2 days, no wash cloths.

Nothing at all

The room was dirty condom wrappers on the floor floor was dirty and the air conditioning didn’t work the fridge wasn’t working

Nothing the hotel was horrible had to leave because the room was so filthy and there were people doing drugs an homeless people sleeping outside our room and sleeping on the stairs next to our room I went to the front desk and they were rude and didn't care I asked for my money back and they said since I booked with booking.com I couldn't get my money back. I work very hard for my money and I really needed a vacation. It was ruined I my grandkids were really scared. I will not be booking anymore from booking.com if that is how this works. There was blood on the wall the linen on the beds were filthy and more

I didn't like anything

Nothing we left and stayed at another hotel we tried to get our money back but they said since we paid through booking.com we couldn't get it back. There were people doing drugs next to our room and homeless people on the stairs next to our room sleeping my grand kids were scared. The room was filthy I tool pictures dirty linen on the beds blood on wall bad words written on the walls. I went to the front desk and told them and they ignored me I will never stay there again and since they said I can't get my money back I will not be booking through booking.com again and I will tell all my friends and family to do the same. I work very hard for my money and was so very disappointed

Looked like homeless people lived there

Arriving late after event and seem so many ppl smoking weed and not feeling safe

good size room

smell bleach, 3 towels only, noisy tenant, old flat pillow

The location of the hotel and the plans that we had, it was a convenient location.

The rooms were awful! Dirty, soiled bedding, moldy bathroom, disgusting bathtub, broken toilet, headboard falling off the wall, cigarette holes in bedding, curtains, and the rugs, rugs extremely stained, walls dirty, drawers missing from dressers...it was just bad all the way around! We've used Bookings a lot for our hotel reservations, we have never had a hotel/motel misrepresented in pictures as this one was. Hotel/Motel guests are not getting what's pictured, it was horrible! We looked at 3 different rooms before we found one acceptable to stay in, and even then it wasn't.

Close to knotts berry farm

Room had a very strong smell when walking in The bathroom light was burnt out Smoke alarm was hanging by its wires an the beds were rock hard an super uncomfortable the fridge had somthing frozen in the frezer part that was black an gross looking night stand drawer was messed up

Price and bedding

The staff was not polite and was requesting cash deposit When my credit card was already ran.

We have stayed in this motel several times before the pandemic when we visited Knottsberry Farm. We stayed for one night on the day after Christmas. The location is excellent with just a block away from Knotts and the hotel rate is very good value. It’s a no frill motel and clean. We typically get the two double beds with a mini-fridge and microwave.

Close proximity to our destination.

The room was not clean enough to standard, there was no way to call the front desk.

The location

The lack of supplies example: pillows, wash clothes, hand towels. The cockroaches the dirty floors. The people doind drugs outside there rooms

Nice beds

Hard to get a place to park at night

it was close to the park

room where not clean, sheets where dirty..

close to knotts good walking distance to local businesses

dirty, hard beds and had cockroaches