The hotel was lovely and there were many unexpected perks such as warm cookies delivered to our room, access to a Nespresso machine and milk foamer nearby for morning coffees in our room, gorgeous toiletries provided. Staff was welcoming and helpful. This hotel exceeded our expectations at every turn.

Everything is top quality, especially the staff going above and beyond.

The vegan options were very limited and they had incomplete nutrition profiles for their vegan breakfasts.

Impeccable service, excellent dining experiences and a fantastic location. It is truly a beautiful hotel with amenities that are wonderful- love the homemade fortune cookies and coffee service in the morning. We stayed in a junior suite and loved it. The beds are so comfortable and the bathroom is amazing and huge! We loved sitting out on the patio enjoying the garden. Philip was very helpful with dinner plans and answering our questions. This hotel sets itself apart from any other places to stay as it truly is a memorable experience!

Nothing as it is perfect just the way it is from the dining to the rooms to the lobby where you can listen to a pianist. Absolutely amazing!

Dinner was disappointing. Breakfast service was not good.

The location was fantastic.

Very comfortable beds. Top notch amenities in the room. Luxurious furnishings throughout the hotel.

great location, excellent service and room. love the dining room! it is an exceptional hotel and I stay here when I come to Stratford. Amazing staff and beautiful hotel . Love it and would highly recommend for a truly exceptional experience in a fantastic community!

nothing - truly exceptional!

large rooms, beautiful building, outside dinning

Beautiful, clean and very swanky

An absolutely beautiful building inside and out. A special place. A treasure.

The staff went out of their way to be helpful.

The room was beautiful and the bathroom exceptional.

Being disabled, it was difficult to actually get in the bed safely. We also found the pillows too large and ended up folding towels for pillows.

It was luxurious. Modern touches, extremely friendly, extras, extras, and "it's the little things".

The toilet room door jam was loose from the wall, the toilet room door couldnt lock. The main bathroom entrance had a second door with a functioning lock, and all was fine. Litterally, not another concern the whole time. It was wonderful.