Location was close to the concert that we went to

Very outdated and had an old musty smell in the room. Needs new pillows

It was close to the venue.

That is was more like a motel. Room doors open to outside.

Staff were friendly and welcoming, and quickly moved us to a new room when neighbours were disturbing us. Room was a bit tired but clean, and towels/bedding were spotless. Area was quiet.

close to Shoreline

No one is at the front desk

We arrived at 2 nobody is in the office?! Called the listed phone number multiple times no one answered. Took almost an hour to check in because employee arrived at 3 and of course had a line of people all trying to check in at the same time. I asked why they don't have somebody on site to check people in he didn't have an answer. That's our policy. He seemed confused why be had a line of people too. You're sold out?! Of course you're going to have a line of people all trying to check in at the same time. We arrived at back to our room at 11:30 after our concert to see 3 young ladies standing outside the office banging on the door calling the after hours phone number.... The same one I called trying to check in at 2, of course no answer. These poor ladies card key didn't work and guess what? Nobody to help them expect us. We let them use our bathroom because they couldn't get into their room because their card key didn't work. A normal issue but nobody to help. An hour later after calling the listed number with no anwser many times, calling the police, who couldn't help, the ladies had to find another place to stay because they don't have anyone working in the office to actually help anyone. This completely ruined our experience and the front desk guy the next morning hard no anwsers and wouldn't even apologize. If you want a cheap room and want to gamble with not being able access your room and all your stuff use this place. Good luck.

Location

No one on the premises. Heater in our room didn't work. It was a cold and uncomfortable night. No one on premises to help.

Clean rooms

Employees don't work 24h, soo if you have any issue, you are basically ignored by everyone until the next day. Also, If you don't have a cellphone due to not being American, you don't have any kind of way yo contact them.

Breakfast was fine, plenty to choose from.

I would of liked to have a comfortable side chair for relaxing