Holiday Inn Express Hotel & Suites Eugene Downtown - University, an IHG Hotel
A proposito di questa hotel
Immerso in Eugene, questo delizioso hotel a 76 € per notte è un eccellente opzione per il tuo prossimopausa. Situato a 1,6 km dall'Università dell'Oregon, questo hotel offre una piscina coperta, una vasca idromassaggio. Offre una sala cocktail e una colazione continentale giornaliera. Tutte le camere sono dotate di connessione Wi-Fi gratuita.
Servizi
Piscina
Aria condizionata
Cucina/angolo cottura
Internet/Wi-Fi
Caminetto
Parcheggio
Lavanderia
Vasca idromassaggio/spa
TV
Accesso con sedia a rotelle
Palestra/centro fitness
Adatto alle famiglie
Mappa di Eugene, OR
Recensioni
4.3/5.0
Eccellente(324 recensioni)
100% di recensioni verificate
8.0
Breakfast was a value add. Staff and other guests were friendly.
Clean property, over all positive experience and would stay again! Location is walkable to all University needs.
Housekeepers did not make our bed during the entire stay, which I found odd.
Water pressure could be better
Out of hotels control but parking deck next door is very loud in the night!
10.0
Close to U of O
Nothing
5.0
morning staff were very kind and helpful
Unsafe neighborhood. Check in was unfriendly and unhelpful. We were told there was no place to store our bikes, and we had them stolen off our bikerack in the locked rack at night.
9.0
Very much what you would expect from a newish HI Express. Very friendly staff.
Bit too strong chlorine smell in the pool area; could have used more ventilation.
8.0
I thought the breakfast set up was very good, food temperature was good, the space to prepare your breakfast plate or bowl was sufficient. The cinnamon buns every morning was great for grab and go!
I think for the value the Holiday Inn Express in Eugene did a fine job. If I had to pick one thing it would be the elevator was a little slow, Other than that I enjoyed by short stay in Eugene.
6.0
Breakfast was not great. Food was not hot & had to wait quite a while for toast.
There was a stain on one of the pillow cases....I didn't like that.
10.0
Will always stay here. Always clean. Friendly, helpful staff. Great breakfast.
2.0
Bed is comfortable
Rude staff. Would not accept my MasterCard because it is a PayPal branded card. It’s not a debit card and has a credit limit like any MC. The rude employee refused to even try it and said their computers wouldn’t accept it.
10.0
green breakfast
tall bed so hard to transfer from wheelchair
10.0
Clean and spacious room.
4.0
Room was not ready upon arrival at 4:30 pm. I requested an early check-in online when I made my reservation and when I arrived at the hotel around 11:30 am. The hotel staff informed me that may not be possible but they would text me if a room became available early. By 2 pm, I had not heard from the staff so I went to my appointment. I returned to the hotel at 4:30 pm. Upon my arrival, I was informed my room was not available. While I understood I could not get an early check-in, I was not prepared to have a late check-in, especially since the normal check-in time was 3pm. The staff apologized and gave me a free movie and snacks, I was disappointed.
Knowing I wanted an early check-in I would have expected the staff to at least try and ensure my room was ready by the normal check-in time of 3pm. Instead, I was left with the impression my needs were completely disregarded because I had to wait for my room, which still was not available by 4:30 pm. A free movie is not adequate customer service recovery. I would have hoped for some type of discount on the room itself. At the time, I was too tired to complain and argue with the staff. Its a shame, the hotel room was nice. I will not be returning based on your organizations failed attempt to provide customer service recovery.
10.0
loved the breakfast and close to U of O
none
9.0
The breakfast was stellar! Staff was helpful and friendly!
Nothing - everything was great!
10.0
everything was beyond great
NOTHING
5.0
Rooms are well stocked with extras. The space has lots of easy storage for luggage and other bags.
We sought out a hotel with an indoor pool and hot tub. The chemicals in the hot tub were not accurate. The water looked murky, and the chlorine level was high enough to damage my silver ring. Also, very disappointed with the lack of cleanliness throughout the common areas.
10.0
The room we had was big enough for my family of 5. We had everything we could possibly need and if we didn’t, the staff would happily help out with our needs. The indoor pool, hot tub, and fitness center helped our family get out some energy.
My only complaint was the shower head…... sounds knit picky but there were only 3 settings on the shower head and they were tough to adjust to. Really, a tiny little thing that I would change.
9.0
Clean pool and hot tub. Friendly staff. Comfy beds.
10.0
front desk staff amazing
n/a
1.0
We loved the location but unfortunately they checked us into a dirty room. When I let them know our room was dirty their first response was “we do not have another room for you.” No apology, no offer of any sort of assistance. When we got down to the office the only assistance they offered was transferring us to their sister property which was a pretty big down grade.
We loved the location but unfortunately they checked us into a dirty room. When I let them know our room was dirty their first response was “we do not have another room for you.” No apology, no offer of any sort of assistance. When we got down to the office the only assistance they offered was transferring us to their sister property which was a pretty big down grade.
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Eugene?
Il prezzo medio per un affitto a Eugene è 163 € per notte. Questo affitto è 87 € meno caro rispetto alla media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Holiday Inn Express Hotel & Suites Eugene Downtown - University, an IHG Hotel. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso Holiday Inn Express Hotel & Suites Eugene Downtown - University, an IHG Hotel è disponibile una piscina. Buona nuotata!
Holiday Inn Express Hotel & Suites Eugene Downtown - University, an IHG Hotel accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Holiday Inn Express Hotel & Suites Eugene Downtown - University, an IHG Hotel?
Abbiamo trovato 12 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, cucina/angolo cottura, internet/wi-fi e caminetto.