the location and shuttle service

no vending machines and the market place was over priced

I could book on booking.com.

Hallway light came in all around door. Noise from Hallway. Not knowing you had to sign up for shuttle or the schedule for shuttle.

The staff and cleanliness were on point

The were having some painting projects on the 2nd floor. The smell of paint was so overwhelming,I woke up with a sore throat and a headache.

It could of Been a cooked meal but it was convenient

Breakfast

Location is very close to the airport.

There is a fee that is not disclosed at booking to charge for parking per night. The room wasn't very clean and the beds were very uncomfortable. The young girl at the front desk was rude. We were told we would be getting a discount and still have not heard back.

convenience, price, and friendliness

the fire alarm went off at 4am

It was there and available! The Southwest Airlines debacle caused my flight to be cancelled so I was delayed unwillingly... I liked the local shops and restaurants as well.

Poor quality breakfast food

the bed was comfortable and it’s close to the airport

the shower did not look clean.

EVERTHING WAS FINE.

THE CONSTRUCTION ON THE TOP FLOOR.

The room was fine. Very convenient to airport.

Pay to park in their normal parking lot when renting a room. Outrageous that they only activate your keyboard one day at a time even when your reservation is for longer. We had a 3 day reservation and every single day we had to go back downstairs because we were deactivated again.

wonderful staff, easy shuttle, bed was nice

the hotel/room needs to be overhauled, and stop charging for parking

room was nice 3rd floor no elevator 3:30 a m leave so no shuttle

no elevator no shuttle at 3:30

it was close to restaurants and it was clean

the people staying above us were walking around all night long and we could hear them.. woke me up ! the shuttle driver was AWFUL. .. he spoke very little english. We had to leave at 5 am .He dropped us off at terminal west .. our flight left from the east terminal. I asked him multiple times about getting dropped off at the east terminal all he could say on his broken english was . We only drop off at the west terminal .. no explanation. about how i was to get to the east terminal .. He never explained that we could walk across to the east terminal .. and i could barely understand what he was saying .. By the time we got to the airport I was very upset !! not good at 5 am .. He did not care at all about what he was doing.. my suggestion .. get some one who can speak. english and will explain the process .. just about ruined the whole experience .. i like the hotel and the prices but will think twice about staying there again if I need a shuttle.. too stressful .. also would have been helpful if you would have a grab and go breakfast since we missed it by an hour

Needs to be updated! Paint, decoration and design!

The location

Rooms stink. They gave me a key that didn't work. Then gave me another key and people were sleeping in the room. They gave me another room that smells like someone died in it. Some women screaming in the hall. Third day my key doesn't work again.

some beds are bit old. the breakfast is poor