Large room

The room was not clean, especially the bed. I’m pretty sure the bed had bugs, and I had to sleep in the couch. Upon my arrival, the bed sheets were all wrinkled, as if they weren’t changed between the previous guest and myself.

staff were very friendly and went above and beyond to make sure everything was good!

the only thing that didn’t work for us, because we had our 2 grandsons, was that the pool was an outdoor pool and it was to cool to swim. so we found a place with an indoor pool and the staff here were so very understanding when we switched.

Room and other facilities were very good. Breakfast and dining area was better than average.

I booked a King Suite with Booking.com. Choice Suites Kingwood did not have a King Suite available. They said to take it up with the 3rd party, i.e., Booking.com. Not happy with Booking.com.

The room was a great size. I think I really liked the bathroom mirror the most because it had a button on it that would light up the mirror like a vanity lol. The breakfast was great. They had a variety of things to choose from.

The only thing I didn't like was the pool wasn't clean. It was the perfect size for my kids so I know they would've loved it had it been clean.

it was good , but nothing special. Normal hotel breakfast fare.

Breakfast was good. Plenty of options to eat for breakfast. Very clean and well lit. Overall very pleased with the hotel. Had a stigma about comfort but that has changed with this stay. Great size of room very comfortable and a really great value!!!

Didn’t find anything derogatory.

Clean and updated room.

Hallway carpet needs a good cleaning. it had a musty smell when walking down hallway. Top bed mattress hasn’t been flipped probably since first put in room. Large sagging spot in mattress next to nightstand. Please periodically flip and spin mattresses for maximum comfort.

Everything

Cleanliness and space of the rooms. Friendly front desk staff. Location location location.

Noisy neighbors and the breakfast wasn't but it matched the cooks nasty attitude

Everything, from the room, to breakfast. Everything was great.

There is nothing to report on what I didn't like.

price

dirty n smell spider s

everything was great and the staff friendly and pleasant

we like everything

Location

A/C control… it’s too hot to have the rooms muggy

Beds pillows, STAFF was great. Jackie, Jo at breakfast. Clean

Nothing