Garner Hotel Del Valle - Austin Southeast by IHG

It was updated.

Breakfast could have been better

What I liked about this stay is that it served its purpose for what I was looking for. I've never been to Austin prior to this stay and wanted a hotel close to the airport to cut down on travel time to the airport and unfamiliarity with the area getting to the airport.

I cant think of anything that I didnt like about the hotel or my stay.

I liked the friendliness of the staff, the fact that cookies were available, the rooms were clean & quite & comfortable, that there were places to sit & a desk to write, a big comfy king sized bed with plenty of pillows, a working microwave & refrigerator, good quality soap & conditioner & lotions, very convenient to the airport . . . everything that could be wanted in a short stay accommodation.

A pool or recreation room would be nice, but not entirely expected given the location.

The staff was GREAT!

The first room I was given had absolutely no window covering, no hanging fixtures in the bathroom on which to put towels, and one of the lamps was missing a bulb. I could not go without a window covering (for one, I'm very sensitive to light when I sleep), so I let the front desk know and she was able to move me. The next room all the lights worked and there were window coverings, places to hang hang towels. My only complaint about this room was that the shampoo was out in the shower and there was no body wash (luckily I took the Dove bar provided into the shower because I pretty to wash my face with that). I know they're working on remodeling (the elevator really needs a refresh, which I'm sure they'll get to it); however, I think it's important to pay attention to detail when remodeling to ensure things like window coverings aren't missed. Give them a few months and I'm sure it will be better. Again, the staff was great 😃