A great facility that needs better management. Room was very good. Breakfast was also very good.

Hotel was dirty. Ran out of breakfast one day 45 minutes before closing time. Housekeeping was poor in the room and even though we put out our card for cleaning it never got cleaned. The people are not friendly, don't know how to talk to their customers, and are very lazy. Tables at breakfast never get wiped but there are no cleaning clothes. Great facility which is poorly run. Young girl at front desk was too busy with her phone to help you calculate your bill for snacks.

The staff was amazing. Rooms were clean. Had no problem getting to the nissan stadium. Will definitely be back. As a single mom, feeling safe with my girls is the most important thing to me. I felt absolutely safe, and my oldest felt 100% safe. Mcdonalds is right there for a quick meal, and they serve an amazing breakfast.

I have absolutely no complaints

Beds were okay.

Mold and dirty bathroom. Carpet fraid and the carpet nailing strips showing through and if walked on pricked your feet. Blood on the carpet. Blood or makeups smeared on the wall in bathroom. The smell in the hallways was of spices or fragrances which burned the nose. Breakfast was a joke, no items to make your own yogurt mix, juice machine not working correctly, coffee tasted like dirt

there was plenty of parking and the beds where nice

what was advertised online upon booking, was not what we got when we got to the hotel. the place was humid also like the heat was running the whole time, there were handprints on the ceiling in the bathroom, the bathtub took forever to drain..the pillows were also so so small. And standing and waiting for the elevators was also very time consuming..

No comment on the breakfast however the proximity to Children’s Hospital was not too bad. First grandchild was being born there and was the purpose for the trip.

Rat droppings in our bathroom. Poor functioning AC. Mildew odor throughout the room. Uncomfortable mattress. Body hair in the bathroom sink unrelated to our family. Warm foods at breakfast were watery and flavorless. Only one working coffee maker for many breakfast customers. Uninterested staff. $200 for all of the above.

The location itself is not so bad, it's 20 both to BNA and city center with Uber. And that's basically it.

Extremely dirty with trash on corrifors for 2 days before getting picked up and swarms of pests. But the worst part is the service at the desk. The man at the counter argues with guests who just entered the premises with Booking confirmation, stating that he does not see anything so either we leave or he calls the cops. This was in fact his first sentence to two polite guys on a business trip entering the hotel in the evening. After our polite request to maybe check with Booking.com staff, he forces us to use our phone (huge roaming costs), then after being called by Booking for Business he puts them.on hold after a minute and goes back watching tv. They called us back to say they never experienced such thing. He did not knew how to properly use card reader, or just faked it, to say that all our cards are not acceptef. Finally, when it appears that we were right, he changes to a polite guy. The Breakfast is like a cheap motel one for European standard. Do not believe the "executive residency" part of the name. Avoid the place at any cost.

convenient location, nice facility

trash piled up outside door at back entrance for the whole stay. bathtub/shower needs a bit of attention

Just wonderful hard working people! And great service!

I stayed in a room with a kitchenet, a basic pot, few utensils, and some dish soap would have been helpful. 😉