Location is excellent and within walking distance of anything you need or famous sites to see

We had a trail.of ants in our room each day headed from the hallway up the wall and out to the roof.

Comfortable beds

Best location, great staff at the beach, modern bathroom

Room a bit small

Love the location and the beach and the beach bar!

No gift shop

The location/property was beautiful. I absolutely loved the shower, I will truly miss it.

I didn’t like the firm beds, but the staff was very accommodating and gave me a pillow top mattress pad.

beautiful inside and out

what room we stayed in - not Pier’s fault but the Celtic place across the street played obnoxious music (techno) extremely loud until late hours. I have complained to that business - who likes that kind of music? no one

the location, staff, food and service at the bar and restaurant was exceptional.

The room was not comfortable. The AC was not good enough to maintain a comfortable temperature. The bathroom ventalation very weak which made the room even more hot. I suggest a room dehumidifier to remove moisture from the room to make it cooler.

We loved our stay at the Pier House. Private beach. Beautifu view withl balcony. Free parking. Clean room. Great location.

Location was amazing.

No ice machines on the floors for rooms to access.

location

see review.

private, relaxing! The staff is excellent! The food was delicious! Definitely be back!!!

great location, nice beach and water access.

nothing I really didn’t like. Room size a little small for 4 to put luggage, but overall it was good.

The location is good.

The property is dated and overpriced. We booked two rooms at the hotel. The rooms were extremely dated, and the hotel needs a renovation overall. The rooms were nothing like advertised, and the Junior Suite overlooked a roof and back end of another property, not the "lush" garden advertised. The breakfast food was underwhelming. To pay USD1500-00 per night for two rooms was not worth the expense. The hotel beach was tiny, and then people left towels on the beach chairs very early in the morning, preventing us from using the facility. The pool was overcrowded with limited space.

The hotel location is excellent. Walking distance to most sites. Staff is very pleasant. The "One Duval" and the "Beach Bar" restaurants at the hotel were both excellent.

I thought our first floor room was super dark and dreary -- no natural light. We did have an outside garden area but it was dark as well because it was surrounded by the building, not appealing to sit out there at all. No water view or any sunlight. Also, room was located next to the ice machine which was always busy and loud.

The location to Duvall

we have no complaints at all

I liked the private beach access, the pool and the on site restaurant.

I wish the air conditioner went down to 62°.

Great private beach, warm pool, extremely friendly staff. Perfect location for walking the town. Room was nice, clean, and comfortable.

We were on second floor and the person below smoked every morning on their patio. Smell was annoying as non-smokers trying to enjoy our deck. Never followed up to find out if allowed or not, so that's on us, but we're used to staying in 100% non-smoking.

perfect location at the end of Duvall street It's own beach and pool

We were not told that loungers with towels folded on we're booked and that we had to arrange this beforehand with pool staff. This led to an uncomfortable discussion it's a very rude pool attendant. All other staff helpful

this location is perfect! we walked everywhere. The grounds are beautiful and the pool bar is a great spot!

Beach is great, most of the staff was awesome, location is the best

The one manager was real rude. The hotel has extremely serious plumbing issues, and our toilet didn't work for two days along with many others in our area. The hallway outside our room flooded with sewage one morning and the only way we could leave was walking through the back porch (which is not a real pathway). They didn't even apologize or offer anything in return... no toilet for two days and a sewage filled hallway (which stunk up our room) and no apology????? that really was a bummer