Staybridge Suites Reno Nevada by IHG

I will start with the suite the two bedroom rooms With two bathrooms, and a tiny kitchen with all the necessary,very good and clean,breakfast was delicious,employees are very friendly .

There’s no pet run.

Breakfast and staff and clean

Had trouble with our toilet

The staff was very friendly, quick, and professional.

More handicap parking would be amazing but other than that, it was excellent.

The property was in a good location and the facility was nice.

My family and I were disappointed that the neighbors beside our room, and the upstairs tenants were the most noisiest ever. There was banging and stomping and screaming, the dragging of furniture, all this throughout the day and night while we tried sleeping! The water pressure was horrible, it went from feeling great to close to dripping. And when the pressure went weak, so did the warm water, causing it to go cold! When we arrived into our room, the dishes in the dish washer were used/ dirty. We had to wash them the day we settled in. My daughter had to use the restroom by the pool and I politely went and asked the front desk if that there wasn’t any tp in the restroom by the pool, and she said nothing to me, but she did slam a tp roll on the desk and walked away. She was rude! However, there was a cleaning checklist on the back of the door of that restroom, and clearly, from what it stated, it had not been clean in 5 days, and it was gross. I felt bad for the man that was making the breakfast each morning, I think he may have been Hispanic, but he was so nice! He kept a smile as he worked so hard trying to appease all the guests, adults and children, while the majority of guests made an absolute mess with food and just the area in general! He cooked and cleaned simultaneously and continued to ask if we needed anything, with a smile. 11 nights of the sound of pounding and yelling, did not make for a good stay unfortunately.