Clean and quiet

Area near Hotel. No security in parking lot.

Clean and nicely kept. Kitchen facilities are great. Nice walking nearby. Gym was good

The location is near great restaurants and is in a convenient location. The hotel sits in the middle of a residential area and the location is very quiet.

The location was good and easy to navigate. Since it was a half a mile from the highway it was a very quiet place to stay. There are washing machines and dryers for your convenience and a small gym for a quick workout. The staff was professional and friendly.

There was no breakfast of any kind offered. I was required to pay a $5 parking fee that I didn't see listed on the booking site I used. I guess this keeps others that stay or live nearby from filling up the parking lot but Sonesta could just give you a parking pass to display for the stay for free since you are already paying for the room.

Staff friendly, faculty clean.

All good

The location felt very safe to park and stay

Price for what I received

The carpets

Staff was great. Free use of laundry machines. Loved having a recliner in the room. And the room was very clean. I will stay again.

They put new asphalt in parking lot and passing the cost on the customer - 5 bucks a day. After I complained the manager said - how are we supposed to pay for it. your property your burden- don’t pass it on to your customers.

Nice, quiet, clean rooms.

customer service

clean

1) Modern furniture uses space more efficiently (writing table with fewer legs use up less space, even though less movable) 2) Lampshade have a small surface for holding cups and saucers 3) Room has a reclining chair (although it was a heavy one) 4) Suite came with dishes and pots 5) Infrared stove elements in-room for cooking 6) Dishwasher in-room for dish cleaning 7) Eating and cleaning utensils in-room 8) Refrigerator has icemaker (but ... see comment about room 222 below) 9) Multi-pressure showerhead in bathroom (believe there were 3 water pressures) 10) Television was mounted to wall, which saved tabletop space 11) Location was settled near some nonhotel, business buildings, and near another building 12) Nighttime availability of foodstuff was available for purchase from front desk (but ... see comment regarding breakfast below) 13) Circuit breaker in-room 14) Multiple units of stacked washer-and-dryers available in laundry room of 1st floor are conducive for long stays (but ...

A) Because the hotel was more of a live-in suite, there did not appear to be a dine-in area B) Refrigerator in room 222 did not appear to have working water flow to its icemaker C) Ironing board was missing a "foot cap" on one of its 4 feet (I reported this to the front desk, and was told there were no available footways and that no replacement ironing board was available, but that the ironing board for room 222 would eventually be replaced with one that had a foot cap, to prevent bare feet from being accidentally cut) D) The bathroom sink had a crack in it, which appeared to cause a slow leak to the ground near the toilet (I reported that the crack in the sink might be the source if the leak, even though sink cabinet's inside did not appear wet; the front desk said maintenance would be informed of room 222's sink issue) E) There was also a cracked bathroom tile, on the floor in front of the sink cabinet (crack was long, and that bathroom floor tile could be repaired in room 222) F) Digital clock was not properly set (the clock in room 222 had setting for "year", "day-and-month", "time zone", and "automatic-or-manual daylight-savings-time" which were not properly set; I set them properly for room 222; such clocks need to be properly set by hotel staff, before guest check-in, by accessing the controls for "year", "day-and-month", "time zone", and "automated-or-manual daylight savings time", which can often be found on the bottom of such clocks that have them) G) The bathroom ventilator grill appeared to be grimy or rusty in room 222 (better bathroom ventilator grill cleaning of filter is necessary, before check-in of each guest) H) The hand sanitizer dispensors, by the elevator, on each floor do not all seem to be operational (hotel staff need to make sure such hand sanitizers are operational on each floor, every day) I) Laundry room washers-and-dryers that are activated...

Good location, very quiet, comfy bed, nice view out window of trees and birds.

Room was not cleaned very well (hard to judge based off one time only), towel was stained, floor lamp did not work, and shower fixture seems incorrectly installed (either extremely cold or extremely hot, with extreme water pressure). Most of these are minor complaints easily remedied, so these were not large negatives for us.