Holiday Inn Express Baltimore BWI Airport West by IHG

Since this was our first stay at Holiday Inn Express Baltimore BWI, the employees were very kind and helpful when we entered the facility, directing us how to get to our room and directing us to good restaurants nearby.

I can't think of anything that we didn't like.

The breakfast was outstanding!. So may choices, that I was able to choose healthy options! Food was freshly prepared, well presented and tasty to boot! Loved the walnuts, raisins & dried cranberries for the oatmeal, as well as the egg white omelets! Staff paid attention the to buffet line and replenished items as needed. There was ample seating. The baked cookies set out late pm were a nice touch. Loved the orange/strawberry as well as cucumber/lemon/lime infused water on tap. Staff always greeted us when we walked by. Shuttle drivers very accommodating, helping with luggage and getting in & out of shuttle.

Some sweetener, I think it was Stevia was added to all the juices. Dining area not open until 6:30 on Sundays. As I had an early flight, my shuttle to the airport left at 6:30 and I was not able to pick up a granola bar and fruit for example to eat before my flight. Result was that I had to pay approx $15 at airport for food. At least they can set out above non-perishables for guests to pick before they leave. Same sentiment from the person sharing the room. She left at 5 am for an even earlier flight out.

Breakfast was good!

Nothing

This hotel was convenient enough for a short stay. The breakfast options were okay. The close proximity to the airport was amazing. The rooms were clean

The rooms need to be upgraded a bit but otherwise it wasnt a bad choice for a short stay