very clean and comfortable Staff was very friendly.

clean

clean and smelled wonderful. comfortable matttress and nice pillows. LOVED hot breakfast !

nothing

The location was convenient and close to our destination.

When we travel, I usually look for Holiday Inn Expresses because I can count on their consistent quality. This hotel was no disappointment in that it was very clean, location was excellent and staff very personable. Having said that, and in answering your question as to what may have fallen short, there were very minor issues and they were both located in the bathroom. The shower bar supporting the curtain was barely hanging in there and the faucet felt like it was only being held in by the massive amount of applied calk. I would definitely consider this hotel again for our next trip to Fort Payne though.

THE CONVENIENCE OF HAVING SHAMPOO IS REGULAR SIZE BOTTLES IN THE SHOWER WAS A GAME CHANGER FOR ME !!!!

BED & PILLOWS TO TO SOFT ( BUT WE MADE DO ) STILL COMFY

They put us in some apartment with no heat and open wires in roof. Fire hazards all in the room. Wouldn't refund or give us the room we reserved

Friendly staff. Very clean. Great water pressure in shower.

cleanliness

nothing

Nice. Clean. Good location.

Breakfast could have been better. Long wait for food that had run out. Touch money for room in small town.

Convenient to attractions, restaurants and quiet location

na

We stopped for the night on our way to North Georgia. The hotel is right off of the highway. We got in very late...about 12:30 a.m. The front desk clerk was friendly and efficient and the parking area was well lit. The air conditioning was on in our room and it was nicely chilled. (This is not a given. Often rooms are hot and stuffy when we arrive, so this was a pleasant surprise. ) The room was clean and the bed and linens were cool and comfortable. The room was also quite spacious and we had plenty of room for our mountain bikes. Shower pressure was great and the bathroom was a good size.

I was a little disappointed with breakfast. Although it was much better than what has been offered at most hotels lately, it wasn't great. The bacon was very fatty and not very crisp. Scrambled eggs were hot, but not much flavor. They did have very delicious cinnamon rolls and Chobani Greek yogurt which I appreciated.

easy to find and good lighting. Staff were pleasant

Our room was very musty, it felt very humid and sticky in the room. Even with the air conditioning going