Everything

N/A

Slow elevator

I was next to the pool!

Pillows could have been better.

this HI never disappoints. My go-to when visiting family in the area. The room smelled like wer dog when I entered it though, thats the only negative. they apparently knew this though, as they had freshener cannister under the air unit.

Door for guest entry into ground floor hallways was finicky. Needs to be fixed, as it was difficult to operate with full hands.

Breakfast was good but ended a little early for me, My daughter got me juice and fruit because I wasn't up in time. Bathroom was handicap accessible and was great for me.

The breakfast and breakfast staff was great! The back door closest to where there was parking most of the time AND closest to our room wouldn't open and when mentioned, we were told that they know about it. So then guests were propping it open. Staff at front desk 2 we're pretty friendly-one was meh, she seemed like a manager. Laundry was expensive. Did one load and paid $2 for detergent, $2.50 for the washer and $2.50 for the dryer. The cookies in the evening were a nice touch. We came back one day and the bed was made-which is nice but the towels weren't refilled. The towels in the pool area were empty. Exercise room was decent but tiny and very warm. Room was nice. Bed was uncomfortable for the price of the room, I was hoping for a better bed. I think it was too stiff maybe.

Our room got upgraded, so much space! Breakfast was the best I’ve seen in forever! Every staff member was upbeat and made us feel special.

Room had three people, coffee should be provided for 3 people.

It was comfortable enough.

Loud knocking waking me up early in the morning from maintenance. They got the wrong door. Shower gel nozzle fell off into my hand.

Cleanliness

Very pricey