Staybridge Suites Minneapolis-Maple Grove by IHG

I booked this stay for location. I was pleased that there were several stores and restaurants close by. It was easy to find the hotel and also to access freeway/highway's for getting places. The facility is a little worn. The bed was comfortable and they had good pillows. The kitchenette was well stocked. The buffet breakfast was good and offered a variety of items. The staff was helpful.

The room was kind of noisy because the hotel is located right off of the freeway. I recommend ear plugs if you're a light sleeper. The other thing that was notable is that the hallways are like a labrynth. I got lost multiple times trying to figure out how to get to the parking lot. Might be an age related issue, tho.

The front desk staff were awesome. The lady at the desk with Indian decent was phenomenal. She was quick, thoughtful and very pleasant and friendly.

Nothing.

The staff were very friendly and polite. When walking it was a very nice feeling. Very clean and smelled amazing.

Good location. Coffee shop just a few buildings down. Numerous restaurants and shops nearby. Parks are within 15-20 minutes drive.

Our room was SUPER musty and damp. It didn’t seem clean. Not to say that I don’t think they cleaned it. But one of the bathrooms stunk from a wet musty smell. The wall next to the toilet needs a scrub. There’s a dirty plunger in the bathroom. Carpets are coming up at the transition pieces at the bathrooms. Bathroom doors are peeling. Both shower rods were not in good shape. One was peeling and the other glass shower door wouldn’t stay closed because one side of the upper track is coming out of the wall. And I had to kill five spiders / bugs while staying there. You know when you walk into a hotel room and you can just feel that it wasn’t deep cleaned. Thats what this room felt like overall. And I know this for a fact because the next night following this stay, we were at a different hotel and our room was clean and not falling apart. And we could actually enjoy it time in this other hotel room because we weren’t tip toeing around like we were trying to avoid anything unsanitary. It was not worth $900. In incredible upset at that. The second hotel that actually was clean cost the same. That one was worth $900. This one absolutely not. It was a huge waste of our hard earned money and made it vacation less enjoyable. I don’t understand how this hotel has a 9 rating for cleanliness. It’s not. The second hotel we stayed at was. But this was like a 6.5. It was really uncomfortable to stay here and we won’t stay again. I did not get what I paid for.