Fairfield Inn and Suites by Marriott Chicago St. Charles

Everything was great. Breakfast was delicious

All good! My friends stayed on the third floor and had to call bc the construction was so loud on that floor early in the morning but we didn’t have any problems at all.

Great location, good breakfast, clean room! We loved the first room we were in had a nice sofa to sit on with a coffee table,decent sized bathroom nice room overall but the TV’s weren’t working so had to move rooms! I like that check out isn’t until noon

We moved rooms and this one was the same size but only had 1 chair to sit in with coffee table! When checking out and left I did go look at my account and saw that they did take an extra deposit the next day which made no sense to me! I did call and talk to someone but on my side it says it’s still pending! I booked the room through booking.com and it did say pay at hotel but they did try to take the money out the card I have on file which is not updated but they tried the card 12 times. That’s a bit overkill for it saying pay when you stay!

The location was right for my needs

I was not aware of the construction at the property as Bookings did not present this information

The room and bathroom were spacious enough, not cramped.

1. Room smelled of cigarettes. 2. TV wasn’t a “smart” TV. 3. Elevator was under construction; the hallways are terribly dated.