The computers were not working. I waited for 30 minutes for a response from the receptionist without any apologies or care that I was waiting. Was told I was to pay $25.00 for early checkin. Rooms were warn out and dirty . Only nice staff I experienced Was serving breakfast. Very kind and courteous. Sad situation because the Hotel had such great potential. The pool Was nice but there was someone playing rap music with speakers and smoking dope with his buddies. Not a tourist friendly situation. Staff need welcome training and instruction on what is expected by Ramada as a receptionist.

Pretty well everything.

The staff was very friendly and available.

The ice machine on our floor was not there, there is no elevator, so we had to take the stairs with an autistic 6 year old to get ice. The juice machine was broken so NOTHING was available to drink in the morning unless you drink coffee. The wi-fi and phones were out. The room was VERY hot. On my last day, someone knocked on the door at approximately 10:30 and IMMEDIATELY opened the door to ask if I was checking out. He didn't even give me a chance to hide if I was changing and I felt that was pretty unprofessional.

The bed was comfortable

Linens were stained. Got locked in the bathroom because the door handle is broken. No hot water. The room was not clean - everything was dusty. The bathroom smelled of marijuana. There was no wifi. The ice machines were broken. Toiletries were already used- there was someone else's hair on one of the bottles. . Doors into the hotel were not secure, you did not need a hotel key to get into the building. On check out day, a man banged on the door at 9:30 and said we have to go check out even though check out is at 11:00. 2 of the lamps in the room were broken. I complained at the front desk and all she could say was "sorry." I would never come back and not recommend it to anyone.

Cheap and was relatively clean! Needed something for a few days before we checked into our AirBnB. This served its purpose! Would stay again if we do this vacation again.

Ice machine was down, the cleaning could be a little better. Walking around on carpet, feet turned dirty after shower. That is extremely gross.

Close by restaurants

Bottom floor had molded smell. Entry doors ( glass was dirty)

The room was very clean

The tv didn't work and was never fixed and when we told front desk clerk he just said he would call management

Nothing. However Staff great and did the best they could. Obvious they knew hotel’s shortcomings and did not query our reasons for leaving after one night but rather agreed with us. What else could they do?

Rooms decrepit and filthy. Ladies’ make-up ground into bathroom counter top. Electrics a real hazard. Light fittings and telephone covered in grime and spillages. Weird sockets half way up the wall, extension cable too short and floating in mid air. Mouldy base to fridge with missing facia due to damp. An antique hotel desperately in need of large investment to get up to anywhere near a modern standard. Breakfast best avoided. We booked three nights and checked out after one. Location close to Disney no compensation for such neglect of core hotelier standards.

Room ok but hallway smelled of cigarette smoke

Breakfast was paltry