My husband had surgery and ten returned to room 3 pm and sitll not clean, no clean anything . We stayed 2 nites and very disappointed . Will not be back.

The cleanliness of the place . For 2 days nothing happened in our room.

Friendly customer service. Great location for Texas A&M. Comfortable bed.

location great

My room card kept deactivating every day. Had to go back to checking to get activated.

I was not given double beds. The floors were dirty. The ceiling was cracked in the restroom. The TV had 3 working channels at best.

close by to campus

n/a

rien

the room has not been dressed and cleaned between the first day and the second it is so poor for this kind of hotel an hotel to forgot

During the evening, the smoke alarm started to beep every so often. I called the front desk, and the young gentlemen who checked me in came immediately and put in new batteries which solved the problem for the night. After I was awake in the morning, it started up again. This was not a big problem and I alerted the front desk up an early check out. I also appreciated the receipt under my door overnight. My previous stay in College Station (last month) was at the Hampton Inn and they refused to provide a receipt. My wife, a CPA contacted the hotel subsequently and they promised to send one which they never did. I had to print out part of the credit card statement so I could get reimbursed. So I won't stay there again which is how I came to stay at this Holiday Inn Express instead.

The lack of hot fresh cookies during afternoon check in,

Great service and location.

Housekeeping schedule should not limited from 9 am to 2 pm