Assistant General Manager Teri was so friendly, helpful, and kind, she made our stay in Nashville remarkable. The shuttle driver was just the sweetest gentleman!

All other front desk personnel, breakfast attendant, and housekeepers were exceptionally rude in every interaction we had with them.

Great location very friendly staff and also provided a courtesy shuttle bus to and from downtown on the hour which was great convenience ☺️ definitely worth checking out

Our window was leaking water however when mentioned at the desk it was dealt with straight away by the maintenance guy. Room was a little noisy also as there was a busy highway behind it

That there was coffee and fresh lemon water always available and shuttle bus

It was amazing nice & kind

N/a

Location was great. The hotel provided a free shuttle to downtown. Breakfast was good.

Location was great

Floor was very dirty. Employees were selling parking spaces to people for venue across the street. Made for tough parking conditions for us who actually stayed at the hotel!

It wasn’t good the breakfast. The staff was very nice. The floors were not clean. The location was great. The bed was comfortable.

Location

No cable channels nor WiFi!

We liked the size of the room and the breakfast offerings. Also the shuttle van that took us to the main drag every day.

I didn't like that housekeeping did not clean our room or replace towels unless we asked them to. We were not made aware of this policy when we checked in so we could not understand why no one came to clean or empty waste baskets etc.

clean and well manicured

Excellent service from the staff...the rooms were clean and very comfortable....the courtesy bus was an extra comfort...the beds were exceptional which led to a great night's sleep...thank you 👍👌

our room and the hall smells like mildew

Room was next to ice dispenser, didn’t realise how close to the interstate we were staying, my fault for not checking.

Best biscuits I ever had at a hote breakfast.

Was close to downtown Nashville, a quick drive.

No hot water in the shower unless you were up early. No cold water. Only water temp from the sink faucet was tempid. Maintainence does not respond- we asked for a light bulb to be changed our first night and 3 days later upon checking out it still had not been changed. Parking is terrible, not nearly enough parking spots for the entire hotel. At night there was no parking available in the hotel lot. AC was tempermental.

Location, room was ok.

Could have clean the shower a little better

Good Breakfast was the highlight!Room was not cleaned when we arrived. No staff to help us to new room. Had to go down and stand in reception until 3 others were checked in before the 71 year old receptionist would deal with us. And said I need to be nice to her if I want to get sorted! Eventually got another room to where we were greeted by a large cockroach!!

The location was great. The staff was great. Breakfast was good. It was clean.

The bed was a bit rough. And price was jacked up from about $260 for two night to $1432 but I know that’s not the staffs fault but the location to where we needed to be was perfect so I was willing to pay.

The room was clean and the beds were comfortable.Breakfast was ready every morning and it was good. The staff was friendly and clean and clean dining room.