Magnolia Hotel Houston, a Tribute Portfolio Hotel

The shower was lovely. Staff was friendly. Impressed by valet.

Breakfast- severely understaffed. The one and only server was extremely friendly and was being pulled in several directions, at one point there were over 30 customers! When another person did show up- it was clear they were either in training or from another department since the main man had to give constant direction. Afternoon waitress brought me the wrong drink- apologized and said she’d bring me the right one (Diet Coke) I said I was fine sticking to water if they didn’t have it. She said ‘no no we have it’ and brought out another drink. Not Diet Coke. I figured it tasted off and I was cutting my losses, only for her to say (after I paid) well it’s Diet Pepsi and some people can taste a difference… uh yeah. Why would you insist you have it if you know you don’t. Transparency. Restaurant seating was extremely worn down and dirty- if the cushion moved you were getting an eye full of first and crumbs. The AC is unbelievably loud.

The staff was friendly and very helpful. The room was spacious and very clean. A beautiful historic building.

None

I loved the breakfast, layout, and valet service.

Although the valet service was wonderful, I wished parking was free.

I enjoyed learning about the hotel’s history and the warm welcome we received upon our arrival.

I found the room to be excessively humid, and the air conditioning seemed to be malfunctioning. The constant noise from the elevator doors and the toilet running on and off made it difficult to get a good night’s sleep.