Le personnel a été des plus agréable, le ménage était fait tous les jours, la vue était fantastique et l’hôtel excellemment bien placé.

À vrai dire, rien.

Very Clean. It’s probably fabulous in the summer months when the pool is open.

Many facilities weren’t open and the coffee isn’t great in the cafe. The windows were really dirty so you couldn’t really see through them at the views of NY.

Diseño, arte, vistas, un placer enorme da este hotel

El servicio a la habitación no es tan bueno

All staff, both front desk and maintenance, are excellent, responsive and friendly, with special thanks to Robinson, Kristie, Gisella and Kenny. For me, the location is wonderful, as SoHo is far quieter than midtown, and the main subways I needed to get uptown are within a block or two. For someone unfamiliar with NYC, this may not be the case. No interior noise disturbed me during the stay—I couldn't even hear a police siren. As an avid art appreciator, having high-level art on the first two floors by George Condo, Hans Hartung, Calder and others made a big difference too. And the views of the city are superb. I did not eat or drink at the hotel, so no feedback there. But the deli on the corner supplied me with freshly made juices and great wraps and flatbreads for an inexpensive breakfast each of the four days of my stay. The problems I experienced were all handled competently and quickly, but they are worth listing below because there are some improvements that would be of great benefit to both guests and the hotel's standing. I was offered a modest discount for these inconveniences, which was much appreciated, as this beautifully architected hotel is not the cheapest option in Manhattan. Thanks to Robinson in maintenance, who was sweet as pie.

My first room, a King Deluxe on the 8th floor, was on the whole comforatble and fine, but it was difficult to obtain anything other than scalding water out of the bathroom sink without maneuvering the handle, which I mastered on my own. On the third evening an industrial-type odor emerged in the room and began to affect my nose and throat. Though the staff could not detect it, they quickly gave me another room, even though they were fully booked. It was a bit smaller, which didn't bother me at all, and it was on the highest floor, 17, with a much more expansive view. Maintenance also quickly fixed the broken TV in this room.

Rooms were clean, staff was excellent

Location was great! Great rooftop bar

The room was great and very clean. View is amazing. And personal is super kind. Also the breakfast was very good!

Great location and friendly staff

A little outdated, but still modern enough

I just say that the personal was fantastic more specifically the butler Kenny did an amazing job he was kind and he helped us with getting to airport 10/10 experience with him!

Pool time schedule