Hampton Inn & Suites Homestead Miami South

Price breakfast clean location

Nothing

We liked the room. The bed was comfortable and it was conveniently located.

Breakfast was less than what a Hampton usually is. The turkey sausage was terrible and the coffee was not good. We booked Hampton because the great value and great breakfast no matter the location. We were definitely disappointed this time.

Great value

I stayed for two nights. During the day prior to my check-in, the staff had noticed water damage to the ceiling in the lobby, indicating a leak. On the afternoon of my arrival, the water to all rooms was shut off to enable investigation and repairs. There was a break in a main water supply PVC pipe in the ceiling in the lobby. The repair and inconvenience was supposed to last only a few hours, but it stretched on into the evening. A larger leak occurred during the repair attempt, flooding the lobby, but that was quickly cleaned up. For the evening, the water was turned on at maybe 1/3 normal pressure so that the guests would have some water for the toilets and sinks. It dribbled out of my sink faucet, so I brushed my teeth with bottled water to avoid any chance of contamination. It dribbled out of my bathtub faucet so weakly that the shower did not work -- the water pressure was too low to push it up the several feet. Also the shower mechanism was old and defective anyway. I was forced to simply hold a wash cloth under the water and wipe myself down with that. There was no hot water, only cold water. That continued through the next morning. The afternoon of my second day the water was again completely off for several hours for more thorough repairs. By the evening of my second day, the problem was finally solved and there was again warm water. I received a partial refund as compensation, but as I had paid via booking.com rather than the hotel charging my credit card directly, I had to get the the booking.com customer service involved.