Staff was cordial. TV worked. Not much else to like.

This place is horrible and old. Heater unit blew tepid air. Control buttons were busted or poked out. Sink basin was dirty and stopper was busted. Shower was tiny and hard to get into and ran either cold or scalding. Shower head could not be adjusted because it was out of reach for a normal-sized person. Access to plug for coffee-maker was impossible as it was blocked by a heavy piece of furniture. Furniture old and dingey. Very noisy from street and nearby partiers. Non-smoking room stank of cigarette stale smoke.

in Santa Cruz

facilities and cleanliness

Comfort

Outstanding, honest service from the staff

Shower head height was laughable. Pool was unavailable

The room was clean and comfortable. The staff, was nice. The surrounding area was clean and well kept

That I had to listen to family argue in the parking lot right outside my room, at 2am in the morning. Lots of yelling and cursing. Did not make for a good night sleep

Bed little too high for seniors get on

No breakfast, location was ok.

The smoker on the patio next door.

Location and staff are great, clean and comfortable

always excellent. Safe, secure, surprisingly quiet. Very clean. Fabulous owner.

n/a

The room was very clean and the staff was friendly. It was a short drive away from everything we wanted to do in Santa Cruz.

The area around the hotel is not very quiet so there was a far amount of noise, but this isn’t the hotels fault. Also the bed and pillows were not very comfortable.

Staff was better than any other locations I’ve stayed in on this trip. I stayed in 5 different hotels so far, and this was the BEST!!

Shelf and light in shower

it was easy to get to and an easy check-in. The front desk manager was very kind.

The property is beat. Peeling paint, old dirty fixtures, uncomfortable beds, and mattresses that need to be retired. Although the rooms were spacious, they were very very old. This place could use a facelift