Comfortable room, convenient having breakfast on offer- a good base for your visit.

Very odd system of check-in through a screen to a remote staff member. A pretty strange and impersonal experience, and not one I would want to encourage in any more hotels.

The bed was comfortable, the room was clean.

The automated attendant at check in and out.

Plenty of parking and property is secured

I asked for early check in and they wanted to charge me $50.00 which I declined and kept checking in at 3pm. Got there on time and room was t ready. It was ready 45 minutes later. The tv didn’t work, there was no phone in room and continental breakfast was beagles, cereal and coffee only. Very misleading. The jetted tub was so dirty and smelled like mildew!!!

It was clean, bed was comfortable. Friendly staff.

The front desk was helpful, especially the night staff. They also had a vending machine with decent options.

When we arrived to our room it was way smaller than expected. The room looked like it wasn’t tidy, there was dust on things including all over the a/c vent. There were hardly any amenities. 1 body towel despite booking for 3 people. 1 roll of toilet paper. No comforters, just sheets. Had to ask for all of these things when it should’ve been provided from the beginning. The comforters were also just fleece blankets and not actual comforters. Felt like a step up from a Motel 6 which is unacceptable for the price you’re paying. The front desk told me they had a week left in business which is why they didn’t have enough inventory. Shouldn’t that be a disclaimer before you book or reflect in the pricing? Very odd experience to say the least.

Bed was super comfy. Shower needs a little attention…mold around the caulking. Breakfast marginal. Staff was super

Mold in shower. Hairdryer in room

The room was very nice and the bed was very comfortable. It was very clean and I thought the aesthetics of the overall hotel was nice. It was well located to Santanna Row.

The breakfast is just a bag with juice boxes, granola bars and mini muffins. The location had homeless people outside at night doing strange things. There was even homeless people in the hotel garage.

The junior suite with the hot tub is a SMALLER room than the king bed room that they charge far less for. It's incredibly misleading to put the word "suite" in the title of a room and charge more for it yet the room is smaller than some of the far cheaper options. I feel ripped off to be honest.