Melville House Newport

Great location, Otelia was very nice to work with, nice breakfast

8:30 breakfast was kinda late, I’d have coffee ready at 7 at least.

Very close to downtown

The location cannot be better. It is centrally located and you can walk to many places. Free parking was included, but it is tight so bring a smaller vehicle. The hotel representatives were all very courteous and wanted to assist you.

The bathroom needs to be completely renovated. For example, there were gaps around the shower and the shower water came out in a dribble. The sink faucet was a kitchen sink faucet instead of a bathroom sink faucet. Given the high price of the room, customers deserve a better and cleaner bathroom.

Good location with parking lot. The staff was very nice.

We were told that " someone needed to have an upgrade" . We were then sent to a tiny room in the basement with disgusting carpeting, no view whatsoever as the AC completely blocked the window. The hallway couldn't have been creepier. After driving 6hrs we tried looking for more options ( no vacancies nearby)we were exhausted and decided to stay especially as this was not refundable and cost us 3300$ for 4 nights This place looked nothing like what we booked. Something need to be done about the basement.... Will not be staying here again.