I’m in law enforcement my wife is a military contractor so we needed the break

I was charged a cancelation fee that I thought was taken care of when I kept one of my days. I booked two days in advance then had a situation and canceled the next day. Anyways who ever I spoke to miss informed me or I didn’t understand.

room, pool, slides and property

Amount of staff/service at the pool was poor and the restaurant food choices was limited. There was no casual food choice for the families. Also the prices of the drinks/food for the stay was over priced.

Amazing pool and water park. Super clean room.

Breakfast was great.

I felt like it was difficult to navigate the Wi-Fi login. It would be easier just to provide a username and password instead of going through the app because we have so many devices to login.

Everything exceeded our expectations

Absolutely beautiful! The property and the staff were amazing

Nothing

The resort has a lot of amenities and the best part was the spa, pool, the drinks and although a little pricey the food we had was good

One of my biggest pet peeves when I stay at a hotel (especially one I’m paying 700+ a night for) is when the bed is uncomfortable. We stayed here years ago and I don’t remember the beds being hard as rocks. We stayed for 3 nights and I woke up with a sore back every night, it was just terrible. We were there for our anniversary so this was a huge disappointment. I would definitely recommend the hotel switching out their mattresses because for the amount of money we spent per night for a king size suite. I was very disappointed and honestly feel we should be compensated a portion of our stay.

Golf course was nice but pricey. Water park was very nice.

Everything was extremely expensive.