free hourly shuttle to airport

no hair dryer in room. tv channel choice seems limited the shampoo bottles are impossible to tell apart without glasses if your sight impaired. once i took my glasses off, im not sure if i used the body wash for hair or the correct product. maybe space out the bottles on the shower wall would help i did have a handicap room

Really nice, really clean very comfortable

The staff. Arrived at the this hotel after a flight got cancelled, at around 2am. The woman on reception was rude from the get go, saying I had no proof of the booking although I had a receipt, and to access the room I would have to pay another 150 dollars. She was rude and vocal. I finally got into the room at 4am. As an apology she offered a breakfast on the house, although at 7am the next morning the lady said we don’t offer complimentary breakfasts. The staff at breakfast and the van driver were very nice and pleasant.

Even thought it was under construction, it was very quiet and comfortable. The shuttles were extremely convenient!

Nothing

The floor carpet in the room is soaked in water on one side of the room.

Shutting the AC off at night. This seems to be routine for Bonvoy,

Location is great

Property is currently under restoration and not a great choice until they finish later this year

In the midst of remodeling/reconstruction, so a little bit messed up

Room was nice.

Unfortunately, they were under construction, and I was not made aware of that fact, until after we arrived.