Extended Stay America Suites - Newport News - Yorktown

My stay was great as always. Good to see a few familiar faces.

What I didn't like: Hmmm, while I'm glad it's a non smoking hotel, somokers step right outside the doors where others are forced to walk thru it, and ends up with a lot of cigarette butts all over. Should be a designated smoking area away from the doors and a disposal. As someone who suffers from Chronic Asthma and allergies, I just don't want to walk thru that. Otherwise, my stay was great!

The location was excellent. The hotel was tucked away in a quiet little corner. Yet, we were surrounded by numerous restaurants. Several were within walking distance. There were at least 2 shopping centers within 1/4 mile of the hotel.

Upon opening the door to our suite (🥵exhausted) we were greeted by two tiny roaches on the dinning table. However, accessibility was most of the issue. I requested a ground floor suite because both my husband and l are recovering from knee injuries and other health issues. So, when we discovered upon check in that our room assigned was on the 3rd floor AND ... it was at the exact opposite end of the elevator. We were not at all pleased. That minimized our outside activities to NECESSITY only. The pictures on the website didn't match the room we were assigned. There was NO walk-in shower or safety no slip bars. 🤨Instead there was a tub that was extra hard to navigate getting and out of. Website showed lovely hardwood floors and 🤨 we got carpet; 🤧which kicked my allergies in high gear. We paid extra and did NOT get quality for the value of our dollars. We have paid less at gotten more at Wyndham, Holiday Inn, Courtyard and even Baymont properties. The furniture was dated but appeared clean with the exception of the 2 small bugs that were on the table.

The front desk lady was very kind and helpful. My room was clean & nice.

I didn't have the breakfast, so I can't speak on that.

It was ok. I do appreciate how close it was to stores for shopping.

Old looking, stairways were dirty , our room had a sunken sofa, loud air conditioning, no glasses or silverware, you had to go to front desk to receive them.