Aloft by Marriott Phoenix-Airport

We have stayed here twice. Once the night before we moved to Australia, and a second time after 18 months upon our return to America. Both times we received the same great service. Nick was extremely helpful and accented our needs.

Hot water - showering after a 17 hour flight is a necessity. Unfortunately the shower was barely warm. Hot water turned on all the way and we could still feel a chill when showering. I don’t recall this on our first visit, but definitely on the second. We would stay here again still.

I wish more hotel room layouts were like Aloft! I love that the bed faces the windows - giant windows that let tons of natural light in, but also have a nice view at night. I love the shower in the bathroom with glass doors that go all the way to the ceiling - this is a really nice touch to make the room feel more luxurious. Also, the frosted wall in the shower to allow the light in from the bedroom, again, a really nice luxurious touch. And the ambient lighting is all warm, which I loved! Most hotels have this disturbing bright white colored light, but the warm yellow lighting helps the room feel so much cozier. The bed was so comfortable too! I didn't want to leave.

I tried to use Netflix on the TV and logged into my own account, but nothing would ever load/play. I assume this is because the WiFi was just not fast enough unfortunately. Also the vent in the bathroom shower just looked like it hadn't been cleaned/dusted in a reallt long time. But otherwsie, my stay was very clean and pleasant!

Everything

N/a

Location

There was no deposit mentioned in the details about the property so when I arrived and was asked for a $100 USD deposit, I was surprised. It was super inconvenient.