The manager Michelle is very unprofessional and she should lose her job. She needs more people skills and how to talk to people. She’s very rude and not nice. I would never recommend this to anybody!!

The manager, Michelle should be fired immediately!!!

Hotel was overpriced and over r aged. I found ithe hotel room very tacky. Staff are not courteous. A disappointed customer.

Everything

Perto do aeroporto e do outlet que queríamos ir antes de pegar nosso voo. Os quartos são amplos e arejados. A cama é boa e confortável. O banheiro é excelente.

O Lob do hotel é super luxuoso, aí você entra no elevador e é super velho de dar medo. Quando chega no quarto percebe que as portas são velhas mas estão reformando o hotel aos poucos.

Warm pool

Dirty, dusty, needs maintenance, breakfast is $25/pp, no morning coffee in lobby, buttons in elevator don’t light up, lock to bathroom didn’t work…

Breakfast was satisfactory and staff were willing to help e.g omelettes made fresh. There was a minimal hit buffet, cold meats, fruits etc. All very fresh and tasty. Staff were friendly and accommodating in particular Annalise, very lovely lady.

A bell hop, Annalise was kind enough to arrange something to move the luggage in the morning when we checked out. Walls quite thin, could hear people in the next room!

Quarto amplo, confortável. Cama muito boa.

Chuveiro um pouco fraco

מקום נעים ונגיש

I got impressed with the cleanliness and comfort of the room. The housekeeping staff put in great effort to maintain a high standard of cleanliness. The furnishings were up to par, ensuring a good night's sleep after a long day travelling. The hotel staff also deserves commendation for their professionalism and friendliness. They were always willing to help, be it with recommendations or addressing any concerns. In conclusion, if you're looking for a comfortable stay and excellent service, this is a great choice.

The one downside to this otherwise excellent establishment is its location. There is nothing interesting in the area that I noticed. Just be prepared to spend a little extra time traveling to and from your destinations.