The staff were friendly and helpful. Additionally, room was nice and clean. The hotel shuttle provides easy access to Main Street and pick up back to the hotel.

There was no notice of the construction which created limited on-site parking for guests. The noise from construction lasted until dinner hours and began bright and early at 8 am.

The staff was very friendly and the rooms were comfortable

No microwave

The location good for Sundance Film Festival to get to the theaters by bus or car.

The service was really bad. The staff was rude. I couldn’t get anyones attention. I couldn’t get anyone to help me with my bags. I couldn’t get anyone to hold my bags at the bell stand. I asked for a taxi and I was told I should get an Uber.meanwhile while my app wasn’t working. the two people who were great were both the male and female Sheraton Van drivers. they both went out of their way to help. My room never got cleaned. I called them to ask them to clean it and they said they would come and they never came. The facility was old. There was a new part where the restaurant was but the original part of the hotel is tired. It’s very dated. The service in the restaurant was nice. Those people were nice. The food was ok. The front desk staff was just rude and curt. The location was ok for the theaters via car or bus. However, there wasn’t enough to walk to. my last few nights, I stayed right in town in Park city, and I was able to walk to theaters and restaurants and shopping

location

the lounge is a very poor facility. very dirty no food no beverages no alcohol, nothing is being served. I asked and spoke to a manager but nothing was done. the breakfast was very poor, no refills for food. the service was very poor and unpleasant we paid a fortune for 6 nights and got no service for that. after talking to the manager he refunded us for 67$!!!!!! we paid over 4400$ for 6 nights at a very poor hotel!!!! unlike the Sheraton as Marriott around the world

everything

nothing

super nice and relaxing. All staff were nice and professional.

nothing

Would have liked complimentary breakfast. The bar was cozy and nice. Pool and spa were terrific.

A bit more insulation between rooms. The 5:30 hairdryer from another room was not fun. Also housekeeper vacuumed at 6:30 am right outside our door. Also too early.