Fairfield Inn & Suites by Marriott Knoxville/East

Close to the interstate.

Elevator wasn’t working. Strong smell of cleaning detergents in the hallway. Chair too old and looks dirty.

The only complaint was the breakfast was subpar there was nothing I wanted to eat there

Breakfast area clean neat and food was good. Elevator was out of order but really was no issue.

Never had a problem with parking.

Hotel staff was rude (lady working the morning or overnight shift). She seemed so bothered each time I had to come up to the desk (one to check in, 2 to ask for more towels, 3 when checking out). They put me in an accessible room when I checked in. I went back to the front desk and asked to not be in an accessible room and that I booked a king with a sofa. Was told they don’t have rooms with sofas and she doesn’t know why it’s available on booking.com. We finally got into a different room and the door wouldn’t shut without pulling handle all the way down. Even when leaving out we had to pull the handle down from the inside and then the one on the outside for it to shut. The toilet handle was broke and wouldn’t release on its own so we had to make sure to release it our self or the toilet wouldn’t flush but would constantly run. The ceiling above the shower looked like it was going to fall down. Could use some “fluffier” pillows.