SpringHill Suites Pittsburgh Mills

It was close to a lot of attractions, and stores. Was very clean and well maintained.

N/A

Comfortable bed, good continental breakfast, responsive staff.

Department stores surrounding hotel were abandoned

Convenient to relatives who live in the area. Good options for included breakfast. Several options for lunch and dinner in close proximity.

Had to evacuate the property at 2:00 AN when fire alarm activated. On site night manager did not provide any information as to cause and owner would not make any cost adjustments despite the inconvenience and high cost.

The size and layout of the room was fabulous. They also had a good breakfast selection. And the front desk staff were very nice.

I mentioned all of this to the front desk staff and told them that I would also put it in the review but: The room was not cleaned well at all. We arrived at 11:00pm. In the middle of the floor there was a hairbrush from previous guest. There was also a dime just laying in the floor. So obviously it had not been vacuumed well. There was also a stain/gross spot in the bathroom floor that was never mopped up. And the light fixture above the shower was hanging out of the ceiling. It looks like the only thing the people that clean the room do is just make the bed.