Staff was nice, and facility was clean

All good

We were visiting family at the hospital and Ronald McDonald house. It was a great location.

The staff was not friendly, the lobby was dirty, the sheets in the bed felt dirty, hairs in the shower, dirt on carpet in room.

The close proximity to the University of Cincinnati Medical Center was ideal. The morning breakfast variety was great and substantial. The rooms were large and comfortable. Parking was convenient. Everyone from housekeeping to front desk were polite, pleasant and helpful.

There appeared to be a lot of people congregating in the parking lot, so I was a little Leary about the safety of my car. There seemed to be a lot of “friends” visiting the front desk receptionists, which does not enhance the hotel atmosphere. The carpeting, especially on the lobby level could stand a refresh. I think that carpeting in the rooms, while it decreases the sound, does not help with cleanliness.

It was in a good locat. We wew there for the purpose of going to the zoo. The staff was friendly enough.

Just for point of info. Alot of business were closed on Mondays and Tuesdays which was the days we were there.

Everything was nice. Good facilities, friendly staff, good breakfast. No complaints.

Friendly staff

Carpets in hallways need deep cleaning or replaced

*Great location compared to the zoo which in my opinion is one of the best in the US *Comfortable beds in nice sized rooms *Excellent breakfast *Staff was friendly, helpful and accommodating

*Rooms were clean but had stains on furniture and walls and multiple spots that appeared to be wax on one of the chairs. *Toilets too close to the ground *Lots of hallway noise (None of the above issues was a dealbreaker. I’ve stayed there 3 times and will again. I just expect better attention to detail from a member of the Hilton family.)

everything! everyone and the room was excellent!

no complaints!