Nothing stood out.

Needs better curtains.

Very disappointed staff wasn’t friendly and when I told them the problem they just said sorry really 👎🏻

The room and staff responded

Staff was very friendly and really the only plus side to our stay

We paid extra to have the jaccuzi suite and super disappointing only one light in the room worked the bed was extremely uncomfortable shower head was disgusting and barely sprayed out water jaccuzi worked so so a/c unit kept shutting off and restarting it was so disappointing especially for what we were charged

The receptionist was very professional and polite. Breakfast was good, aside from over ripe bananas. The room appeared clean, layout was a bit dysfunctional.

The shower head in the bathroom needs replacing. When the water is in shower mode, it still continues to spray out of the faucet on the back of my legs and feet. (Rm 103) The coffee pot was a single serving keurig. Ice machine was broken.

Young man who checked us in was exceptional and professional We rode in on motorcycles after a long day and he was very accommodating

Good breakfast.

Card key system.

great

The fitted sheets kept coming off the top corners of the bed. Everything else is excellent.

we loved everything about our room . the breakfast was great. bed was very comfortable. we will be staying there on our next trip to Merced.

one side of closet doors wasn’t working properly. (off track/stuck)

Chose the hotel for the pool. The pool was green. Toilet handle busted. Shower head busted. Kuerig machine not functional. Everything else was good.

The location was OK

My first room the TV didn't function correctly, changed rooms the following morning, and that room had a very unstable (to the point of being a safety hazard) office chair, very loose and unstable on its base. I was not informed regarding the daily requirement to request to have your room serviced, which led to an interesting conversation to the person at the front desk, regarding the waste bins in my room. Considering I paid 187 USD per night, their service delivery was abyssmal, the room equipment, fittings and facilities jaded. I have paid lesser amounts for quite frankly excellent service delivery and rooms that were not broken and jaded.

good location

clean

very clean room , jacuzzi was perfect

check in was @3 pm and they said room would be ready an hour late then I return @4 and the room wasn’t ready yet still to wait another hour , after waiting more than 2 hours the room was finally ready

ok

toilet didn’t work water kept running in the toilet. I had to jiggle it to make it work. Staff did not go what to do. They told me they could switch me to a new room but on the second and third floor. I needed to be on the first floor. the breakfast was kind of second right. And the TV did not always work.

the receptionist who was running the front desk was extremely rude. flat out told me she won’t except cash. I’ve stayed in this hotel many times while visiting my in laws. Never again after dealing with this rude receptionist. I asked for her name, so I could contact corporate and she refused. really disappointed since this was our go to hotel while in town.

clean. amazing staff. yummy breakfast

it met all my needs and more

The location

No wash clothes were available, they were on order. hallway carpets need cleaning. The location of the first aid kit was unknown and had to be looked for while my son was bleeding. The breakfast standard has definitely lowered. The lemonade was basically water. There were 2 apples and a couple of fruit cups available for the light “healthy” options. There wasn’t additional bedding in the room (as has been in the past) for the King Studio where there’s a sofa bed. Kids were tired when we arrived but had to wait for the bedding for the sofa bed to be used.

Bed was good and the room was clean.

A/C was loud. The phone message light kept flashing. The bathroom light flickered. The pass key to the hot tub didn't work.

Comfortable

There was only one towel in the room.

A good breakfast was included, it was really clean, and staff were friendly. It also included a perfectly good pool and spa as per most of this style of accommodation in the US.

This hotel was expensive, at nearly US$150 a night, in a location so far from a major city. We found the beds very bouncy, meaning it was hard to sleep when your spouse turned over. Bed comfort is so important in getting a good night's sleep.