The breakfast was good and enough choices for a quick meal. Rooms are large and comfortable with a nice walk in shower. Good parking!

The night was comfortable.

The room that was assigned was not completed. The staff did not want to do anything for me because I was through a third-party booking. The only thing they did was give us a different room after the room we got had dirty towels on the floor and the beds were not completed. But the staff was rude.

The eggs were not real eggs, the biscuit and sausage were cold

Place was clean, staff were exceptional.

Friendly and very helpful staff. Good location. Nice rooms except for the issues listed below.

Housekeepers use some cleaning solution/air freshener to which I’m allergic. Original freshly cleaned room caused me to cough the whole time. 2nd room gave me a headache. Also, a piece of furniture in both rooms was scuffed and not restrained or replaced giving a shoddy look to an otherwise very nice room.

Comfortable beds. Clean room

Overpriced for a hotel smack in the middle of nowhere

Poor support from the front desk when checking in. Had to wait for an hour to check in because booking.com sent you the wrong confirmation notice number, but the front desk didn’t have the intelligence to check the name on the reservation. Had to pay at the desk for a room that was already paid for through, then ending up with 2 charges for the same room by the error was identified. Then got caught up in a no refund squabble when trying to get one of the charges removed.

Price was much more than I expected.

I have stayed in many Hampton Inns over the years. They are consistently excellent. So was this property at Rawlins. We have a dog-nice well behaved and friendly. I made a mistake by booking this room with Booking.com without asking if there was a pet fee. I did make it clear that I had a dog when I booked the room and when I checked in. At check in I asked what the pet fee was expecting somewhere between 10$-25. I was stunned to hear it was $56! Ok, not a big deal you might say-probably isn’t but it was to me and impacted my rating in this survey. I admit to my mistake of not asking about the pet fee when I booked the room. But Booking.com failed me by not telling me the pet fee when I booked the room. So I give myself and Booking.com a grade of F. As for the Rawlins Hampton Inn, we enjoyed the property and the people but the owner or Manager who set the pet fee pricing gets an F. We won’t be staying there again.

See above