It was clean and close to the interstate and on a main road.

There is no key card access for the main/front door after hours.

Very clean. Like new.

Breakfast was amazing, the staff was friendly, the room was huge and clean, and it was super quiet and private.

Pet friendly with a reasonable fee of $25. Room was clean and comfortable, with mini fridge. Free secure parking.

The rooms didn't look bad the front desk staff were great & friendly

We had bedbug bites on our body the morning of our stay so that was horrible

The hotel was close to I10 and food around and staff very friendly and helpful

Everything was on point

the staff were friendly and helpful. good fitness centre. room was reasonably modern.

THE POOL IS UNDER RENOVATION!! Don’t book here if you want a pool. Very frustrating that this is not disclosed on booking.com because we chose a hotel specifically which had a pool. So misleading!! Also the aircon was LOUD. And the hotel in general is under construction, although there was no excess noise while we were there.

Its close proximity to GCU. This factor made it an ideal choice for an overnight stay for the graduation ceremony. Other options are closer to the school, but they generate less than favorable reviews. There are several dining/shopping options nearby. It is also close to I-10. I am not the biggest fan of La Quinta. I feel it is in the mid-pack of three-star hotels. However, I chose this location based on favorable ratings and reviews. For an overnight, it was a fine choice. This hotel is doing the right things to improve its brand. But it still needs much work to compete with the top brands in the three-star category.

One, the walls are too thin. Our next-door guests' enthusiastic cheers and curses over an NBA game were overly audible. We didn't want to disturb their fun, but it was uncomfortable. We were hoping to block some of it out by watching TV. Unfortunately, both units in our room did not work. Two, the front desk staff must become more customer-centric. One of our rooms was missing a light bulb. It would have kept one of my guests in the dark. It was about 8 pm when I checked my guest in, but the maintenance team had already left for the day. I asked for a light bulb, but the front desk associate said she did not know where they kept the bulbs. I appreciate the effort for guest safety, but I had to remind the staff member that my guest would stay in the dark before she agreed to change the room. My son needed sheets and a pillow for the pull-out sofa bed. The front desk agent told us they would deliver a set within ten minutes. However, we waited nearly 20 minutes, but there was no delivery. We approached the front desk and were told she needed to finish a report. This answer is not what your guests want to hear. Keeping up with operational needs is important. Most guests understand that you have more to do than guest service. However, when guests do not feel like they are the central concern of your service operation, it will cause your guests to devalue your service.