Me dijeron de un cargo de 10 dls( 169 pesos)por salir del cuarto una hora más tarde (salí en lugar de 11:00 salí a las 12;00). Nunca supe la hora de salida y lo peor que todavía no arreglo y NUNCA CONTESTAN EL TELÉFONO HABLANDO AL HOTEL TENGO UN CARGO EN MI TARJETA POR MÁS DE 900 PESOS… (960 PESOS) COMO VOY A RECUPERSR ESE SOBRE COSTO?

EL PAGO JUSTO

The room was very spacious, clean and had 2 queen beds. The location of the hotel was good, about 20 minutes from the six flags fiesta.

The breakfast was very simple, there was no cheese, ham or variety of fruits. The team's attention could be better, several times I went to reception and there was no one there, in addition to calling reception and no one answered.

I liked the nice employees, however the door was jammed so it’s hard to open, the toilet was clogged when we checked in and we went to tell front desk and they gave us the plunger to fix it, than this morning I saw roaches.

The room doer was jammed so it was hard to open. The toilet was clogged when we showed we showed up, and when we went to inform front desk they handed us a plunger to unclog it ourselves. I let all this pass, but than i saw roaches in the room this morning.

the bed was uncomfortable

Clean room. Quiet. Good location.

Lack of staff. Not very helpful staff on ordering delivered food from any pizza restaurants. Had to pick up toiletries at front desk. Did not get a wake up call as requested.

Location cleanliness quiet

The breakfast could have been better It was just a bunch of bread. No variety

The location was nearby. The staff was friendly.

The tub faucet leaked, loudly. It disturbed my sleep. The room had a musty odor.

Location

Our room restroom tub was DIRTY!!! I had to ask for cleaning supplies because, according to the front desk their wasnt any one there to go clean it. Our room door wouldn't close unless you pull very hard, so cleaning staff would leave it open. One of our room beds wasn't done according to the staff I had personal property, funny thing is that the bed that was actually done had my baby's personal pillow. Long line for breakfast, not enough waffle mix, milk, juice for the guest.