great

N/A

The property was conveniently located downtown and near our events. The majority of the staff was polite and friendly. The lady working in the breakfast area was very hardworking and nice.

There is no working pool or hot tub as advertised. The hot tub has been filled in, so it’s gone and the pool apparently has been out of order since some time last year. Some customers were told they could walk over to the Atrium, if they called ahead, and use their pool, but not everyone that asked was given that option. The ice machine was also out of order, but they did bring someone in to repair it after our second night of it not working. The parking lot isn’t big enough when the hotel is full. Several large pick-up trucks didn’t fit in the parking spot’s provided and people had to park on the street or across from the hotel in a different parking lot.

Location, cleanliness, staff

Mary, at the front desk was absolutely amazing. Let us park our motorcycles under the canopy due to a storm coming in. She was incredibly helpful and kind. Room was clean, as well as the facility.

Clean. Breakfast was excellent

clean

more than last time

great bed, sheets and pillows were very good quality

Temperature of the room was very cold at check in

Clean quiet room, iron and board (not common in most hotels), better than average breakfast, plenty of coffee.

No airport shuttle/pick-up on Sundays.