We had the sauna all to ourselves. The pool area was clean and it's as beautiful as the pictures.

We came for the pool: it was nice when not overrun with one million teenagers, which it was everyday at 4.

There were big groups booked including a birthday party, a wedding, and a huge group of unaccompanied wild teens there for a swim meet. If this hotel is for that- to cater to big groups, don’t call it a family hotel: call it what it is- a rowdy and wild place for teens to be out of control, and without much supervision.

What was there to like. Not much. I'll go somewhere else next time.

Too little for too much money. Poor unengaged staff, no tidy up of the room without request eften after 4 nights. Staff was unable to fix things like dysfunctional safe and suage blockage in the shower. I had black mold in the bathroom roof. Poor, for the money, from beginning to end.

Beds were super comfortable! Bathroom was super clean!

The microwave didn't work to heat up coffee.

Everything about this facility was wonderful. All the staff were very friendly and polite. Our room was clean and sanitary. The pool was clean and the water was not over chlorinated. Everything about this stay was wonderful!

location was good

NA

The Jacuzzi was good but the cleanliness was less than par, we had to clean it ourselves

Cleanliness and the fire alarm going off at 8am with no communication from the staff

The pool/spa area were top notch. Was very clean and the pool was actually pleasant to get in to and not cold like most hotels I’ve been too. Workout are well nicely equipped and most importantly the bed was extremely comfortable.

Very accommodating! The staff was friendly and it had all the amenities I needed for a productive yet fun and relaxing stay! Great value as well!

pool

my room, I call and ask for a connection room because I pay for two room as I was told to call the a day before to get it and I did n was told I got it but when I got to the property it was something totally different and every uncomfortable, the staff was okay because they did try to help but wasn’t good enough for the amount of money I payed. I also didn’t get offered a warm chocolate chip cookie.

Reason for traveling was a medical appointment why isn’t that on the list? Being greeted with a cookie was a nice bonus.

The restaurant was closed (arrived the evening of Labor Day) and the pool/hot tub was out of service.

The staff seemed friendly enough.

I couldn't believe they had put me in a room across from the elevator that they were ripping the floor out of. It was so loud and disruptive to our time there.

Location was perfect. Shuttle service was great for us.

Seems like the place is slightly run down. Needs a refresh. Also, 1 USB port in the room. 1! Seems lacking and behind the times. I felt the cost for 2 nights was a lot considering the 'worn' look of the facilities and room. Staff didn't offer cookies but they had them. I didn't even know about cookies till another lodger asked. Axels was good but service was slow! It was happy hour ordered a glass of wine, it took 20 minutes and our bill never reflected the happy hour discount.

nothing

They didn’t have wash cloths none of the lamp outlets worked. Plus no one told us about the high security deposit for each nite you stay. The pictures on the website is so deceiving 😞